Reminders will not be dismissed

[John Ruff]

Software: Outlook 2003 SP3, WindowsXP SP2.

One of our users cannot dismiss reminders...they keep returning. This is not
an issue with the rest of our employees.

I've run the command-line switch /CleanReminders but it does not solve the
problem; nor does reapiring or uninstalling and reinstalling Office 2003.

Any other suggestions?

Thanks

papparuff

--
John V. Ruff
Applications Support Analyst
SolutionsIQ
www.SolutionsIQ.com
10785 Willows Road NE
Redmond, WA 98052
425.250.3484

 

[Brian Tillman]

Software: Outlook 2003 SP3, WindowsXP SP2.

One of our users cannot dismiss reminders...they keep returning. This
is not an issue with the rest of our employees.

I've run the command-line switch /CleanReminders but it does not
solve the problem; nor does reapiring or uninstalling and
reinstalling Office 2003.

See this: http://www.howto-outlook.com/howto/deletereadreceipt.htm . In the
second picture on that page, you'll see the Reminders folder. Open that
folder and you should see the stuck reminders, which you can delete.

 

[Glenn]

Go to TOOLS, Trust Center, click GO on COM addins and disable the Addins that
are 3rd party as a starting point.

Leave Outlook in this state until the issue occurs/ or doesn't occur within
a reason amount of time.

Add them back in one at a time for each testing time period until you
identify which Addin is causing the issue.

We used this same technic to narrow down this very issue.