Reminders do not pop up

[Guest]

We have several users with this problem.

Background:
Exchange 2003 organization. Mix of Outlook.

Widespread (roughly 10% of our users) notification of the problem points to
our restoration of the exchange store. We had a corruption of our store and
it was deleted and restored, successfully (that's another story).

Problem affects OL2000, OL 2002, OL2003.

Outlook /Cleanreminders does not fix the problem. The outlook /resetfolders
does not fix the problem. Deleting the profile does not fix the problem. The
reminders work in Outlook Web Access, but not in outlook. I have
checked/unchecked the General Tab Default Reminders box, I have
Checked/unchecked the reminder options - display the reminder checkbox in my
numberous attempts to fix the problem.

Problem affects old and new appointments and tasks. Anything associated
with a reminder.

A solution so far is to upgrade the client's outlook to the latest and
greatest. So if the OL is 2003 then we update to SP1 and it fixes it.

But some users are already at OL2003 SP1 and there is no update/upgrade path
and there is no solution. Just users limping along without reminder popups.

So anyone have a solution? I have looked far and wide but no theories. My
next step would be to uninstall office and reinstall. A waste of time and
resources.

Thanks for any and all help.

Joe Mitura

 

[Guest]

As an add on to this issue. If I go to another workstation outlook reminders
do not, repeat do not work there also.

 

[Guest]

I had the very same problem (OL2003 sp1) Selecting the "Use Cached Exchange
Mode" fixed it for me:

Tools | Email accounts | Change Existing email accounts | Change (selecting
exchange server)

Evert

 

[Guest]

But that's not what I want to do. Cached exchange mode will just deposit a
local copy on a desktop, as well as a copy on the server.

I guess I could try it turn it on, leave it cache then turn it off.

Still I don't want to cache a copy locally. I really just want the exchange
reminders to return for the user.