Reinstall Windows XP problem!, Where are the harddrives???

G

Gillse

Alright. I'm a pure Linux user (The kind that programs by using magnets on
the harddrive )
Anyway, so I'm trying to help my mom out but is having kind of a hard time
since I ain't that used with windows.

Here's the problem. When booting up Windows it takes quite a long time
loading the OS. Plus when you go into "My Computer" it takes even longer to
find the harddrives. So my mom decided to reinstall Windows XP Pro on her pc.
But then when she put the CD into the CD-Drive and started the installation.
She had to face quite a bizzare thing. It can't find the harddrives. And when
you try to proceed it gives this error: (Translating Swedish to English)



QUOTE
An error occured and Windows have shutdown to prevent problems with your
computer.

Following file can be the cause for the problem: setupdd.sys

PAGE_FAULT_IN_NOPAGED_AREA

If this is the first time, reboot. If the message is shown again you should...

Control that all new hard- and software are correctly installed.
If this is a new installation, you can contact hard- or softwaremanufactures
if you need special files for Windows.

If the problem remains you can try to deactivate or remove new hardware or
software. Deactivate alternativs for the bios for example caching or
shadowing. [NOTE: Didn't have anything like that in the BIOS]

Technical Information
*** STOP: 0x00000050 (0xE5132708, 0x00000000, 0xF77BA9A8, 0x00000002)
*** Setupdd.sys - Address F77BA9A8 base at F7793000, Datestamp 41107c8f


So I thought it was kind of wierd that the installation CD can't find the
harddrives but there's no problem in booting up the system and start Windows.
My mom though checked what the error means and according to Microsoft that
error is supposed to mean that there's an error in the computers RAM. I put
in my Ubuntu Live-CD which includes a program called MemTest1.7 which testes
the RAM. I did the test twice and the test passed both with no warnings or
problems at all. So I booted up a virtual Ubuntu OS on my moms computer to
confirm that the harddrives were working. And they were. But there were no
windows in them. According to Linux they were completley empty. Ubuntu is
also made to detect any Windows installation and ask if you want to install
Ubuntu on the same Partition. But that never happend.

So from what I know from previous experiences, my mom is currently running
on a Windows system but I don't know where it is. My common sense tells me
that it should be in her harddrive but windows can't find them. Linux can
though, but it says it's empty.

I got two solutions, but I hope you have a better one.

Install Linux and then hope that the harddrives are visable for the Windows
CD.(Though my mom doesn't like that one)
Ask the ghost living in moms computer to nicley surrender the harddrives and
get a free cookie.


Here's a small list of specifications:
CPU
AMD Athlon 64bit 4000+ 1.81GHz
RAM
2x DDR400 RAM 512MB
HDD
2x SATA Harddrives with RAID1(Uncertain)

Thanks on before hand!
 
P

PanHandler

Gillse said:
Alright. I'm a pure Linux user (The kind that programs by using magnets on
the harddrive )
Anyway, so I'm trying to help my mom out but is having kind of a hard time
since I ain't that used with windows.

Here's the problem. When booting up Windows it takes quite a long time
loading the OS. Plus when you go into "My Computer" it takes even longer
to
find the harddrives. So my mom decided to reinstall Windows XP Pro on her
pc.
But then when she put the CD into the CD-Drive and started the
installation.
She had to face quite a bizzare thing. It can't find the harddrives.

One word. Grub
 
N

nesredep egrob

Alright. I'm a pure Linux user (The kind that programs by using magnets on
the harddrive )
Anyway, so I'm trying to help my mom out but is having kind of a hard time
since I ain't that used with windows.

Here's the problem. When booting up Windows it takes quite a long time
loading the OS. Plus when you go into "My Computer" it takes even longer to
find the harddrives. So my mom decided to reinstall Windows XP Pro on her pc.
But then when she put the CD into the CD-Drive and started the installation.
She had to face quite a bizzare thing. It can't find the harddrives. And when
you try to proceed it gives this error: (Translating Swedish to English)



QUOTE
An error occured and Windows have shutdown to prevent problems with your
computer.

Following file can be the cause for the problem: setupdd.sys

PAGE_FAULT_IN_NOPAGED_AREA

If this is the first time, reboot. If the message is shown again you should...

Control that all new hard- and software are correctly installed.
If this is a new installation, you can contact hard- or softwaremanufactures
if you need special files for Windows.

If the problem remains you can try to deactivate or remove new hardware or
software. Deactivate alternativs for the bios for example caching or
shadowing. [NOTE: Didn't have anything like that in the BIOS]

Technical Information
*** STOP: 0x00000050 (0xE5132708, 0x00000000, 0xF77BA9A8, 0x00000002)
*** Setupdd.sys - Address F77BA9A8 base at F7793000, Datestamp 41107c8f


So I thought it was kind of wierd that the installation CD can't find the
harddrives but there's no problem in booting up the system and start Windows.
My mom though checked what the error means and according to Microsoft that
error is supposed to mean that there's an error in the computers RAM. I put
in my Ubuntu Live-CD which includes a program called MemTest1.7 which testes
the RAM. I did the test twice and the test passed both with no warnings or
problems at all. So I booted up a virtual Ubuntu OS on my moms computer to
confirm that the harddrives were working. And they were. But there were no
windows in them. According to Linux they were completley empty. Ubuntu is
also made to detect any Windows installation and ask if you want to install
Ubuntu on the same Partition. But that never happend.

So from what I know from previous experiences, my mom is currently running
on a Windows system but I don't know where it is. My common sense tells me
that it should be in her harddrive but windows can't find them. Linux can
though, but it says it's empty.

I got two solutions, but I hope you have a better one.

Install Linux and then hope that the harddrives are visable for the Windows
CD.(Though my mom doesn't like that one)
Ask the ghost living in moms computer to nicley surrender the harddrives and
get a free cookie.


Here's a small list of specifications:
CPU
AMD Athlon 64bit 4000+ 1.81GHz
RAM
2x DDR400 RAM 512MB
HDD
2x SATA Harddrives with RAID1(Uncertain)

Thanks on before hand!
That you will find is quite the norm for Sata Drives. At some point in the
installation you have to use a floppie with information about the drives - you
use that by early on pressing F6 then you continue untill you get a screen
asking you to input the floppie for the SATA disks. From then onwards it is a
breeze. You should find the information to make the floppie either on the disk
for the MB or else get it from the internet.

I have been away from Denmark that long that I am not going to translate to
Danish.

Børge in sunny Perth, Australia
 
J

jbclem

I suggest you download a copy of Hiren's CD, which is full of file manager and hard drive testing programs, partitioning
programs, etc...It will boot up in Dos and run any of the many programs it includes. With a file manager you can verify
that the files/data are still on your mom's computer and find the WINDOWS folder. It's easily available on the Bit
Torrent networks, you can download it using UTorrent, a free file sharing program. I'm not sure where else to find it,
I tried Google but didn't find anyone even selling it. There are also other free emergency boot CD's available with
similar collections of programs that will run from Dos. Try http://www.fullandfree.info/software/hirens-boot-cd-v91 .

Here's a good tutorial on hard drive problems from Brian Posey's website.
http://www.brienposey.com/kb/hard_disk_failure_1.asp
http://www.brienposey.com/kb/hard_disk_failure_2.asp

There's also a free Linux program called Parted Magic, it has a built in file manager and a good test program called
Test Disk. You put it on a bootable CD and it will boot your mom's computer into Linux temporarily. That might be more
comfortable for you although this isn't really a repair disk. I'm sure there are other Linux emergency CD's, you just
need to look around for them.

Hope this helps.

John







Gillse said:
Alright. I'm a pure Linux user (The kind that programs by using magnets on
the harddrive )
Anyway, so I'm trying to help my mom out but is having kind of a hard time
since I ain't that used with windows.

Here's the problem. When booting up Windows it takes quite a long time
loading the OS. Plus when you go into "My Computer" it takes even longer to
find the harddrives. So my mom decided to reinstall Windows XP Pro on her pc.
But then when she put the CD into the CD-Drive and started the installation.
She had to face quite a bizzare thing. It can't find the harddrives. And when
you try to proceed it gives this error: (Translating Swedish to English)



QUOTE
An error occured and Windows have shutdown to prevent problems with your
computer.

Following file can be the cause for the problem: setupdd.sys

PAGE_FAULT_IN_NOPAGED_AREA

If this is the first time, reboot. If the message is shown again you should...

Control that all new hard- and software are correctly installed.
If this is a new installation, you can contact hard- or softwaremanufactures
if you need special files for Windows.

If the problem remains you can try to deactivate or remove new hardware or
software. Deactivate alternativs for the bios for example caching or
shadowing. [NOTE: Didn't have anything like that in the BIOS]

Technical Information
*** STOP: 0x00000050 (0xE5132708, 0x00000000, 0xF77BA9A8, 0x00000002)
*** Setupdd.sys - Address F77BA9A8 base at F7793000, Datestamp 41107c8f


So I thought it was kind of wierd that the installation CD can't find the
harddrives but there's no problem in booting up the system and start Windows.
My mom though checked what the error means and according to Microsoft that
error is supposed to mean that there's an error in the computers RAM. I put
in my Ubuntu Live-CD which includes a program called MemTest1.7 which testes
the RAM. I did the test twice and the test passed both with no warnings or
problems at all. So I booted up a virtual Ubuntu OS on my moms computer to
confirm that the harddrives were working. And they were. But there were no
windows in them. According to Linux they were completley empty. Ubuntu is
also made to detect any Windows installation and ask if you want to install
Ubuntu on the same Partition. But that never happend.

So from what I know from previous experiences, my mom is currently running
on a Windows system but I don't know where it is. My common sense tells me
that it should be in her harddrive but windows can't find them. Linux can
though, but it says it's empty.

I got two solutions, but I hope you have a better one.

Install Linux and then hope that the harddrives are visable for the Windows
CD.(Though my mom doesn't like that one)
Ask the ghost living in moms computer to nicley surrender the harddrives and
get a free cookie.


Here's a small list of specifications:
CPU
AMD Athlon 64bit 4000+ 1.81GHz
RAM
2x DDR400 RAM 512MB
HDD
2x SATA Harddrives with RAID1(Uncertain)

Thanks on before hand!
 
G

Gillse

nesredep egrob said:
Alright. I'm a pure Linux user (The kind that programs by using magnets on
the harddrive )
Anyway, so I'm trying to help my mom out but is having kind of a hard time
since I ain't that used with windows.

Here's the problem. When booting up Windows it takes quite a long time
loading the OS. Plus when you go into "My Computer" it takes even longer to
find the harddrives. So my mom decided to reinstall Windows XP Pro on her pc.
But then when she put the CD into the CD-Drive and started the installation.
She had to face quite a bizzare thing. It can't find the harddrives. And when
you try to proceed it gives this error: (Translating Swedish to English)



QUOTE
An error occured and Windows have shutdown to prevent problems with your
computer.

Following file can be the cause for the problem: setupdd.sys

PAGE_FAULT_IN_NOPAGED_AREA

If this is the first time, reboot. If the message is shown again you should...

Control that all new hard- and software are correctly installed.
If this is a new installation, you can contact hard- or softwaremanufactures
if you need special files for Windows.

If the problem remains you can try to deactivate or remove new hardware or
software. Deactivate alternativs for the bios for example caching or
shadowing. [NOTE: Didn't have anything like that in the BIOS]

Technical Information
*** STOP: 0x00000050 (0xE5132708, 0x00000000, 0xF77BA9A8, 0x00000002)
*** Setupdd.sys - Address F77BA9A8 base at F7793000, Datestamp 41107c8f


So I thought it was kind of wierd that the installation CD can't find the
harddrives but there's no problem in booting up the system and start Windows.
My mom though checked what the error means and according to Microsoft that
error is supposed to mean that there's an error in the computers RAM. I put
in my Ubuntu Live-CD which includes a program called MemTest1.7 which testes
the RAM. I did the test twice and the test passed both with no warnings or
problems at all. So I booted up a virtual Ubuntu OS on my moms computer to
confirm that the harddrives were working. And they were. But there were no
windows in them. According to Linux they were completley empty. Ubuntu is
also made to detect any Windows installation and ask if you want to install
Ubuntu on the same Partition. But that never happend.

So from what I know from previous experiences, my mom is currently running
on a Windows system but I don't know where it is. My common sense tells me
that it should be in her harddrive but windows can't find them. Linux can
though, but it says it's empty.

I got two solutions, but I hope you have a better one.

Install Linux and then hope that the harddrives are visable for the Windows
CD.(Though my mom doesn't like that one)
Ask the ghost living in moms computer to nicley surrender the harddrives and
get a free cookie.


Here's a small list of specifications:
CPU
AMD Athlon 64bit 4000+ 1.81GHz
RAM
2x DDR400 RAM 512MB
HDD
2x SATA Harddrives with RAID1(Uncertain)

Thanks on before hand!
That you will find is quite the norm for Sata Drives. At some point in the
installation you have to use a floppie with information about the drives - you
use that by early on pressing F6 then you continue untill you get a screen
asking you to input the floppie for the SATA disks. From then onwards it is a
breeze. You should find the information to make the floppie either on the disk
for the MB or else get it from the internet.

I have been away from Denmark that long that I am not going to translate to
Danish.

Børge in sunny Perth, Australia

It shouldn't ask for any floppy because her XP is on a recoverycd, which
means it contains all files she needs.
And second she has reinstalled WinXP earlier without this problem.
Third her computer don't have any Floppy.
 

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