REinstall upgrade

[Lyn]

This file: Microsoft Shared Fax Client
is BLOCKING the installation of XP Home BUT I cannot FIND
that file anywhere so am unable to DELETE it. I have been
on 3 calls of 1 hour each and received NO ASSISTANCE from
the (outside of this country) DELL 'techs' reading from
there consistant 'Reply Sheet'.
PLEEEZZEEEE someone help me!

 

[Carey Frisch [MVP]]

1. Open up My Computer.
2. Go to Tools, Folder Options.
3. Put a check in "Show hidden files and folders".
4. Click on Start, then Run.
5. Type in: CMD , and hit enter.
6. Type in: cd\ , then hit enter.
7. Type in: dir fxsclnt.exe /s
(Remember what directory you found the file in)
8. Type in Exit.
9. Double click on My Computer.
10. Right-click on the C: drive and click on Explorer.
11. Find the directory that housed the fxsclnt.exe.
12. Delete the file and restart.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| This file: Microsoft Shared Fax Client
| is BLOCKING the installation of XP Home BUT I cannot FIND
| that file anywhere so am unable to DELETE it. I have been
| on 3 calls of 1 hour each and received NO ASSISTANCE from
| the (outside of this country) DELL 'techs' reading from
| there consistant 'Reply Sheet'.
| PLEEEZZEEEE someone help me!