kypier said:hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
nass said:kypier said:hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
kypier said:thx a lot nass i don't know i can fix my problem because if it damage my
hardware i have to repair it but your info very helpful to me thx a lot
nass said:kypier said:hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
nass said:Hi,
Well if you tried One step at a time and reboot , it may help to narrow down
the issue.
But if you unsure then take the machine to your local tech pro to fix it for
you.
Good luck.
nass
------
www.nasstec.co.uk
kypier said:thx a lot nass i don't know i can fix my problem because if it damage my
hardware i have to repair it but your info very helpful to me thx a lot
nass said::
hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
kypier said:hi nass i do what you told me step by step i found 2 spyware or viruses and
window one care have remove it and i can open my internet option ok now but i
still get error message "No DLL name specified" and i still not go online by
normal mode, i look at my network place i saw 2 files ShareDocs
Home-npl9rst0p0 and ShareDocs onhome (Dad) is unspecified, can you give em
some ideas to fix it
nass said:Hi,
Well if you tried One step at a time and reboot , it may help to narrow down
the issue.
But if you unsure then take the machine to your local tech pro to fix it for
you.
Good luck.
nass
------
www.nasstec.co.uk
kypier said:thx a lot nass i don't know i can fix my problem because if it damage my
hardware i have to repair it but your info very helpful to me thx a lot
:
:
hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
nass said:Yes, we could if we know your network settings, do you have a LAN network
setup on your network and you are sharing Doc or Drive or this created by the
Virus?.
I will Disable all the Shares and do the following:
Click Start >> Control Panel >> Network and internet Connections >> Network
Connections >> Right click Local Area Network Connection( LAN).
On the LAN Properties click on/Highlight the TCP/IP Internet Protocol and
click the Properties Button at the Bottom.
Does your IP is set to Automatic and check the DNS is also Automatic or make
sure it is the right one assigned by your ISP (you can call them or check the
old piece of paper Given).
Start your computer with clean Boot and see if any of the Apps/Programs you
will uncheck then recheck will cause the issue.
Look around in your Add/Remove programs for suspicious Progs and remove them.
How to configure Windows XP to start in a "clean boot" state:
http://support.microsoft.com/kb/310353
Note: If you didn't create the above Docs Delete them from the Network
Places, check with the reset of the users to see if it is okay to delete
(Shift + Del).
HTH.
nass
-------
www.nasstec.co.uk
kypier said:hi nass i do what you told me step by step i found 2 spyware or viruses and
window one care have remove it and i can open my internet option ok now but i
still get error message "No DLL name specified" and i still not go online by
normal mode, i look at my network place i saw 2 files ShareDocs
Home-npl9rst0p0 and ShareDocs onhome (Dad) is unspecified, can you give em
some ideas to fix it
nass said:Hi,
Well if you tried One step at a time and reboot , it may help to narrow down
the issue.
But if you unsure then take the machine to your local tech pro to fix it for
you.
Good luck.
nass
------
www.nasstec.co.uk
:
thx a lot nass i don't know i can fix my problem because if it damage my
hardware i have to repair it but your info very helpful to me thx a lot
:
:
hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
kypier said:hi nass i found one more problem when i type regsvr32 Mshtml.dll it say
mshtml.dll is loaded but DLLRegisterSever entry point was not found, the file
cannot be registered, i don't know what the problem can you get me some ideas.
nass said:Yes, we could if we know your network settings, do you have a LAN network
setup on your network and you are sharing Doc or Drive or this created by the
Virus?.
I will Disable all the Shares and do the following:
Click Start >> Control Panel >> Network and internet Connections >> Network
Connections >> Right click Local Area Network Connection( LAN).
On the LAN Properties click on/Highlight the TCP/IP Internet Protocol and
click the Properties Button at the Bottom.
Does your IP is set to Automatic and check the DNS is also Automatic or make
sure it is the right one assigned by your ISP (you can call them or check the
old piece of paper Given).
Start your computer with clean Boot and see if any of the Apps/Programs you
will uncheck then recheck will cause the issue.
Look around in your Add/Remove programs for suspicious Progs and remove them.
How to configure Windows XP to start in a "clean boot" state:
http://support.microsoft.com/kb/310353
Note: If you didn't create the above Docs Delete them from the Network
Places, check with the reset of the users to see if it is okay to delete
(Shift + Del).
HTH.
nass
-------
www.nasstec.co.uk
kypier said:hi nass i do what you told me step by step i found 2 spyware or viruses and
window one care have remove it and i can open my internet option ok now but i
still get error message "No DLL name specified" and i still not go online by
normal mode, i look at my network place i saw 2 files ShareDocs
Home-npl9rst0p0 and ShareDocs onhome (Dad) is unspecified, can you give em
some ideas to fix it
:
Hi,
Well if you tried One step at a time and reboot , it may help to narrow down
the issue.
But if you unsure then take the machine to your local tech pro to fix it for
you.
Good luck.
nass
------
www.nasstec.co.uk
:
thx a lot nass i don't know i can fix my problem because if it damage my
hardware i have to repair it but your info very helpful to me thx a lot
:
:
hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
nass said:If you have IE7 I will not worry about it?.
kypier said:hi nass i found one more problem when i type regsvr32 Mshtml.dll it say
mshtml.dll is loaded but DLLRegisterSever entry point was not found, the file
cannot be registered, i don't know what the problem can you get me some ideas.
nass said:Yes, we could if we know your network settings, do you have a LAN network
setup on your network and you are sharing Doc or Drive or this created by the
Virus?.
I will Disable all the Shares and do the following:
Click Start >> Control Panel >> Network and internet Connections >> Network
Connections >> Right click Local Area Network Connection( LAN).
On the LAN Properties click on/Highlight the TCP/IP Internet Protocol and
click the Properties Button at the Bottom.
Does your IP is set to Automatic and check the DNS is also Automatic or make
sure it is the right one assigned by your ISP (you can call them or check the
old piece of paper Given).
Start your computer with clean Boot and see if any of the Apps/Programs you
will uncheck then recheck will cause the issue.
Look around in your Add/Remove programs for suspicious Progs and remove them.
How to configure Windows XP to start in a "clean boot" state:
http://support.microsoft.com/kb/310353
Note: If you didn't create the above Docs Delete them from the Network
Places, check with the reset of the users to see if it is okay to delete
(Shift + Del).
HTH.
nass
-------
www.nasstec.co.uk
:
hi nass i do what you told me step by step i found 2 spyware or viruses and
window one care have remove it and i can open my internet option ok now but i
still get error message "No DLL name specified" and i still not go online by
normal mode, i look at my network place i saw 2 files ShareDocs
Home-npl9rst0p0 and ShareDocs onhome (Dad) is unspecified, can you give em
some ideas to fix it
:
Hi,
Well if you tried One step at a time and reboot , it may help to narrow down
the issue.
But if you unsure then take the machine to your local tech pro to fix it for
you.
Good luck.
nass
------
www.nasstec.co.uk
:
thx a lot nass i don't know i can fix my problem because if it damage my
hardware i have to repair it but your info very helpful to me thx a lot
:
:
hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
kypier said:nass i try use clean boot but it say i don't have permission i have to use
administrator account to do any change but i log in administrator account in
safe mode and still cannot finish clean boot, i don't know what to do more.
nass said:If you have IE7 I will not worry about it?.
kypier said:hi nass i found one more problem when i type regsvr32 Mshtml.dll it say
mshtml.dll is loaded but DLLRegisterSever entry point was not found, the file
cannot be registered, i don't know what the problem can you get me some ideas.
:
Yes, we could if we know your network settings, do you have a LAN network
setup on your network and you are sharing Doc or Drive or this created by the
Virus?.
I will Disable all the Shares and do the following:
Click Start >> Control Panel >> Network and internet Connections >> Network
Connections >> Right click Local Area Network Connection( LAN).
On the LAN Properties click on/Highlight the TCP/IP Internet Protocol and
click the Properties Button at the Bottom.
Does your IP is set to Automatic and check the DNS is also Automatic or make
sure it is the right one assigned by your ISP (you can call them or check the
old piece of paper Given).
Start your computer with clean Boot and see if any of the Apps/Programs you
will uncheck then recheck will cause the issue.
Look around in your Add/Remove programs for suspicious Progs and remove them.
How to configure Windows XP to start in a "clean boot" state:
http://support.microsoft.com/kb/310353
Note: If you didn't create the above Docs Delete them from the Network
Places, check with the reset of the users to see if it is okay to delete
(Shift + Del).
HTH.
nass
-------
www.nasstec.co.uk
:
hi nass i do what you told me step by step i found 2 spyware or viruses and
window one care have remove it and i can open my internet option ok now but i
still get error message "No DLL name specified" and i still not go online by
normal mode, i look at my network place i saw 2 files ShareDocs
Home-npl9rst0p0 and ShareDocs onhome (Dad) is unspecified, can you give em
some ideas to fix it
:
Hi,
Well if you tried One step at a time and reboot , it may help to narrow down
the issue.
But if you unsure then take the machine to your local tech pro to fix it for
you.
Good luck.
nass
------
www.nasstec.co.uk
:
thx a lot nass i don't know i can fix my problem because if it damage my
hardware i have to repair it but your info very helpful to me thx a lot
:
:
hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
nass said:Let concentrate on the network, what your settings and do you have this
shares?.
You can Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
nass
-------
www.nasstec.co.uk
kypier said:nass i try use clean boot but it say i don't have permission i have to use
administrator account to do any change but i log in administrator account in
safe mode and still cannot finish clean boot, i don't know what to do more.
nass said:If you have IE7 I will not worry about it?.
:
hi nass i found one more problem when i type regsvr32 Mshtml.dll it say
mshtml.dll is loaded but DLLRegisterSever entry point was not found, the file
cannot be registered, i don't know what the problem can you get me some ideas.
:
Yes, we could if we know your network settings, do you have a LAN network
setup on your network and you are sharing Doc or Drive or this created by the
Virus?.
I will Disable all the Shares and do the following:
Click Start >> Control Panel >> Network and internet Connections >> Network
Connections >> Right click Local Area Network Connection( LAN).
On the LAN Properties click on/Highlight the TCP/IP Internet Protocol and
click the Properties Button at the Bottom.
Does your IP is set to Automatic and check the DNS is also Automatic or make
sure it is the right one assigned by your ISP (you can call them or check the
old piece of paper Given).
Start your computer with clean Boot and see if any of the Apps/Programs you
will uncheck then recheck will cause the issue.
Look around in your Add/Remove programs for suspicious Progs and remove them.
How to configure Windows XP to start in a "clean boot" state:
http://support.microsoft.com/kb/310353
Note: If you didn't create the above Docs Delete them from the Network
Places, check with the reset of the users to see if it is okay to delete
(Shift + Del).
HTH.
nass
-------
www.nasstec.co.uk
:
hi nass i do what you told me step by step i found 2 spyware or viruses and
window one care have remove it and i can open my internet option ok now but i
still get error message "No DLL name specified" and i still not go online by
normal mode, i look at my network place i saw 2 files ShareDocs
Home-npl9rst0p0 and ShareDocs onhome (Dad) is unspecified, can you give em
some ideas to fix it
:
Hi,
Well if you tried One step at a time and reboot , it may help to narrow down
the issue.
But if you unsure then take the machine to your local tech pro to fix it for
you.
Good luck.
nass
------
www.nasstec.co.uk
:
thx a lot nass i don't know i can fix my problem because if it damage my
hardware i have to repair it but your info very helpful to me thx a lot
:
:
hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
kypier said:hi nass i already did it and sent one to expert but they don't respond yet,
are you expert to this can i send you one of the log to look at i really
want to fix asap because tommorow i go to school and i need it to do school
work.
nass said:Let concentrate on the network, what your settings and do you have this
shares?.
You can Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
nass
-------
www.nasstec.co.uk
kypier said:nass i try use clean boot but it say i don't have permission i have to use
administrator account to do any change but i log in administrator account in
safe mode and still cannot finish clean boot, i don't know what to do more.
:
If you have IE7 I will not worry about it?.
:
hi nass i found one more problem when i type regsvr32 Mshtml.dll it say
mshtml.dll is loaded but DLLRegisterSever entry point was not found, the file
cannot be registered, i don't know what the problem can you get me some ideas.
:
Yes, we could if we know your network settings, do you have a LAN network
setup on your network and you are sharing Doc or Drive or this created by the
Virus?.
I will Disable all the Shares and do the following:
Click Start >> Control Panel >> Network and internet Connections >> Network
Connections >> Right click Local Area Network Connection( LAN).
On the LAN Properties click on/Highlight the TCP/IP Internet Protocol and
click the Properties Button at the Bottom.
Does your IP is set to Automatic and check the DNS is also Automatic or make
sure it is the right one assigned by your ISP (you can call them or check the
old piece of paper Given).
Start your computer with clean Boot and see if any of the Apps/Programs you
will uncheck then recheck will cause the issue.
Look around in your Add/Remove programs for suspicious Progs and remove them.
How to configure Windows XP to start in a "clean boot" state:
http://support.microsoft.com/kb/310353
Note: If you didn't create the above Docs Delete them from the Network
Places, check with the reset of the users to see if it is okay to delete
(Shift + Del).
HTH.
nass
-------
www.nasstec.co.uk
:
hi nass i do what you told me step by step i found 2 spyware or viruses and
window one care have remove it and i can open my internet option ok now but i
still get error message "No DLL name specified" and i still not go online by
normal mode, i look at my network place i saw 2 files ShareDocs
Home-npl9rst0p0 and ShareDocs onhome (Dad) is unspecified, can you give em
some ideas to fix it
:
Hi,
Well if you tried One step at a time and reboot , it may help to narrow down
the issue.
But if you unsure then take the machine to your local tech pro to fix it for
you.
Good luck.
nass
------
www.nasstec.co.uk
:
thx a lot nass i don't know i can fix my problem because if it damage my
hardware i have to repair it but your info very helpful to me thx a lot
:
:
hi , when i open my intenret explorer it open a message "No DLL name
specified" from Regsvr 32 line command and i cannot go to the internet i have
to use safe mode, anyone have any ide how to fix it.
You cannot open a new Internet Explorer window or nothing occurs after you
click a link
http://support.microsoft.com/kb/281679/en-us#kb3
Events for Performance Monitor extensions
http://support.microsoft.com/kb/226494
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malware and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
Run disk cleanup then open the run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine.
If you still have problems write back with IE? version, OS version,
Protection software installed and kind f Internet connection/User Privileges.
HTH.
nass
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