Ambassador said:
We have just DSL for our Church and we wish to update the system (Dell
Computers) and we are told to BUY a new compy of the XP Home since our
copy
is illegal.
Who told you this?
I have contact Dell (worthless) and they say it is not their
problem and we need to re-register or software with Microsoft.
The term is "activate." Registering is optional and can be done
afterwards.
How do we do this with restoring our systems?
What do you mean by "restoring our systems?" How many PCs are we talking
about?
Assuming it's just one PC, what do you mean by "update the system?" What
is the make and model number of your Dell? Where did you get it from?
Which operating system was on it originally? Which operating system is
on it currently? Is there a Certificate of Authenticity sticker affixed
to the case? If so, what is on it? (Don't give us the Product Key!)
Do you wish to upgrade to a newer operating system? Or are you just
making sure you have all the latest patches?
What means of restoring/reinstalling the operating system did your Dell
come with? An installation disk? A restore disk? A restore partition on
the hard drive?
Once you provide us as many details as possible, we will be able to help
you resolve your problem!
