G
Guest
I am unable to load any programs after a major crash of Vista Home Premium.
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J
Joseph Conway [MSFT]
What do you mean by "major crash in Vista"?
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no rights.
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no rights.
G
Guest
The system just closed down while I was loading a new program with the blue
screen error 0x0000008e.
When I restarted I found that some programs would no longer run, the message
each time was that windows hod found a problem and was going to close the
program. It then crashed with a blue screen and error stop oxoooooo8e.
I tried, located and deleted all of the programs that caused this problem.
I then tried to do a restore but found that the only restore point available
was the one just before the system closed down for the first time. no other
estore points were available.
All other programs that are left still work ok.
screen error 0x0000008e.
When I restarted I found that some programs would no longer run, the message
each time was that windows hod found a problem and was going to close the
program. It then crashed with a blue screen and error stop oxoooooo8e.
I tried, located and deleted all of the programs that caused this problem.
I then tried to do a restore but found that the only restore point available
was the one just before the system closed down for the first time. no other
estore points were available.
All other programs that are left still work ok.
J
Joseph Conway [MSFT]
Most likely that was a driver issue then since STOP 0x8E is a kernel mode
exception not handled. The best way to troubleshoot it would be to send us
the dump, but that would require you to open a case.
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no rights.
exception not handled. The best way to troubleshoot it would be to send us
the dump, but that would require you to open a case.
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no rights.
G
Guest
How do I open a case?
J
Joseph Conway [MSFT]
http://www.microsoft.com/services/microsoftservices/srv_enterprise.mspx
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no rights.
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no rights.
G
Guest
Thanks for your help Joseph,
But this site seems to be for commercial users, not for a home user like me.
It seems that the only thing I can do is do a clean reload of Vista and hope
for the best.
If it happens again I will probably go back to XP which I found to be very
resiliant.
But this site seems to be for commercial users, not for a home user like me.
It seems that the only thing I can do is do a clean reload of Vista and hope
for the best.
If it happens again I will probably go back to XP which I found to be very
resiliant.
J
Joseph Conway [MSFT]
Nope, there is a link to consumer support on the right hand side.
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no rights.
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no rights.
G
Guest
I have had my Vista for over 90 days so rather than spend £50.00 or so for
help I will reload and hope for the best.
I had hoped that someone might have had a suggestion as to why when loading
programs they cannot write to the registry.
Thanks for your suggstion.
help I will reload and hope for the best.
I had hoped that someone might have had a suggestion as to why when loading
programs they cannot write to the registry.
Thanks for your suggstion.
G
Guest
It's often due to an antivirus program. Which if any such programs do
you have?
you have?
dudaudio said:I have had my Vista for over 90 days so rather than spend £50.00 or so for
help I will reload and hope for the best.
I had hoped that someone might have had a suggestion as to why when
loading
programs they cannot write to the registry.
Thanks for your suggstion.
--
dudaudio
"Joseph Conway [MSFT]" said:Nope, there is a link to consumer support on the right hand side.
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no
rights.
G
Guest
I have Norton 360 installed
--
dudaudio
--
dudaudio
[email protected] said:It's often due to an antivirus program. Which if any such programs do
you have?
dudaudio said:I have had my Vista for over 90 days so rather than spend £50.00 or so for
help I will reload and hope for the best.
I had hoped that someone might have had a suggestion as to why when
loading
programs they cannot write to the registry.
Thanks for your suggstion.
--
dudaudio
"Joseph Conway [MSFT]" said:Nope, there is a link to consumer support on the right hand side.
Joseph W. Conway, MCSE
Windows Server Group
This posting is provided "AS IS" with no warranties, and confers no
rights.
D
dudaudio
I took Norton 360 out but it made no fifference. I have now done a complete
reload. Thanks for your suggestion.
reload. Thanks for your suggestion.
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