Registry Corrupted?

D

davegthomas

Vista Ultimate 32bit user.

The registry entry:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\USBPRINT

contains an entry for my printer (Lexmark Z65) which does not work in
Vista. I have tried to delete this entry but only receive this
message:

Cannot delete LemarkLexmark_Z65: Error while deleting key.

I have tried in Safe mode - no change
I have exported the key , made amendments but it cannot import the
key.

Is there any way to remove this key without having to reinstall Vista?
 
T

Tom Porterfield

davegthomas said:
Vista Ultimate 32bit user.

The registry entry:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\USBPRINT

contains an entry for my printer (Lexmark Z65) which does not work in
Vista. I have tried to delete this entry but only receive this
message:

Cannot delete LemarkLexmark_Z65: Error while deleting key.

I have tried in Safe mode - no change
I have exported the key , made amendments but it cannot import the
key.

Is there any way to remove this key without having to reinstall Vista?
Click to expand...

Just make the change under HKLM\SYSTEM\CurrentControlSet\Enum\USBPRINT.
 
D

davegthomas

Just make the change under HKLM\SYSTEM\CurrentControlSet\Enum\USBPRINT.
Click to expand...

Thank you Spirit & Tom unfortunately the printer is not listed in
Control Panel - Printers and when I use Tom's alternative address I
get the same reply as before!

More suggestions please.

P.S. I have checked the ownership of this key and it is me!!!
 
M

Michael Solomon

davegthomas said:
Thank you Spirit & Tom unfortunately the printer is not listed in
Control Panel - Printers and when I use Tom's alternative address I
get the same reply as before!

More suggestions please.

P.S. I have checked the ownership of this key and it is me!!!
Click to expand...
If it's not listed in Printers, then it is not installed or properly
installed. The Lexmark site does not list this printer as compatible with
Vista:
http://tinyurl.com/yqjlh4
http://tinyurl.com/2d8wh

Hence, this might be some sort of compatibility issue.

I'm not sure if you can bring up regedit in Safe Mode but you might try
accomplishing this task there. Boot the system start tapping F8 and choose
Safe Mode at the menu.

If that doesn't resolve it, it may be a security issue and turning off UAC
might resolve it. Boot to the Vista Desktop, open Control Panel, go to
Users, click Turn User Account Control On or Off, turn it off and then see
if you can perform the task as desired. NOTE: you should turn UAC back on
after you've finished.
 
C

Cal Bear '66

How about running regedit.exe "elevated"?

Type regedit.exe in the Start Search box above the Start Orb, and when it
appears at the top, right click, and select "Run as Administrator"?
 
M

Michael Solomon

Cal Bear '66 said:
How about running regedit.exe "elevated"?

Type regedit.exe in the Start Search box above the Start Orb, and when it
appears at the top, right click, and select "Run as Administrator"?

--
I Bleed Blue and Gold
GO BEARS!


Michael Solomon said:
If it's not listed in Printers, then it is not installed or properly
installed. The Lexmark site does not list this printer as compatible
with Vista:
http://tinyurl.com/yqjlh4
http://tinyurl.com/2d8wh

Hence, this might be some sort of compatibility issue.

I'm not sure if you can bring up regedit in Safe Mode but you might try
accomplishing this task there. Boot the system start tapping F8 and
choose Safe Mode at the menu.

If that doesn't resolve it, it may be a security issue and turning off
UAC might resolve it. Boot to the Vista Desktop, open Control Panel, go
to Users, click Turn User Account Control On or Off, turn it off and then
see if you can perform the task as desired. NOTE: you should turn UAC
back on after you've finished.
Click to expand...
I assumed that had been tried, Cal, as you had already made the suggestion.
I was figuring, if all else fails, turn off UAC!<G>

I'm also thinking the issue may be complicated by a possible forced install
given that I didn't find the printer listed as compatible at the Lexmark
website; hence, a compatibility situation may in part be driving the issue.
Click to expand...
 
C

Cal Bear '66

Another (random) thought:

Control Panel > Printers > File > Run as Administrator > Server Properties... >
Drivers tab, is the printer listed there and can be removed there?

--
I Bleed Blue and Gold
GO BEARS!


 
D

davegthomas

If it's not listed in Printers, then it is not installed or properly
installed. The Lexmark site does not list this printer as compatible with
Vista:http://tinyurl.com/yqjlh4http://tinyurl.com/2d8wh

Hence, this might be some sort of compatibility issue.

I'm not sure if you can bring up regedit in Safe Mode but you might try
accomplishing this task there. Boot the system start tapping F8 and choose
Safe Mode at the menu.

If that doesn't resolve it, it may be a security issue and turning off UAC
might resolve it. Boot to the Vista Desktop, open Control Panel, go to
Users, click Turn User Account Control On or Off, turn it off and then see
if you can perform the task as desired. NOTE: you should turn UAC back on
after you've finished.

--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org:http://www.dts-l.org/- Hide quoted text -

- Show quoted text -
Click to expand...

Regedit does work in safe mode as I previously stated and I already
have UAC off.
 
D

davegthomas

How about running regedit.exe "elevated"?

Type regedit.exe in the Start Search box above the Start Orb, and when it
appears at the top, right click, and select "Run as Administrator"?

--
I Bleed Blue and Gold
GO BEARS!











- Show quoted text -
Click to expand...

Done that,
 
D

davegthomas

Another (random) thought:

Control Panel > Printers > File > Run as Administrator > Server Properties... >
Drivers tab, is the printer listed there and can be removed there?

--
I Bleed Blue and Gold
GO BEARS!









- Show quoted text -
Click to expand...

No I am afraid it is not listed there either ONLY in the registry!
 
H

Huib

Hi,
I had the same problem with an entry for my HP scanner 4570c which i could
not delelte.
The following did do it.
http://download.sysinternals.com/Files/PsTools.zip
Extract only: psexec.exe & pdh.dll (if possible under C:\ root!).
PS: i had to download it within the usermap/account...

Push the Start button and look for : CMD.exe and run it as ADmin

Typ : psexec -s -i c:\windows\regedit.exe
Hereafter you can delete any key

If you do not want to perform that one did you try to use a system restore
just before the problem took place.
A good custom is before you do any install is to make a manual system
restore point so you can step back on anytime.

regards
Huib
 
D

davegthomas

Hi,
I had the same problem with an entry for my HP scanner 4570c which i could
not delelte.
The following did do it.http://download.sysinternals.com/Files/PsTools.zip
Extract only: psexec.exe & pdh.dll (if possible under C:\ root!).
PS: i had to download it within the usermap/account...

Push the Start button and look for : CMD.exe and run it as ADmin

Typ : psexec -s -i c:\windows\regedit.exe
Hereafter you can delete any key

If you do not want to perform that one did you try to use a system restore
just before the problem took place.
A good custom is before you do any install is to make a manual system
restore point so you can step back on anytime.

regards
Huib

"davegthomas" <[email protected]> schreef in bericht







- Show quoted text -
Click to expand...

Huib you are a Star!!!

I was certain that there had to be a way.

Thanks very much.
 

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