Registrt Size Limit (RSL) Problems

[Guest]

We are running Windows 2000 SP3 Terminal Server ( Citrix XPa 3 )
We had a problem with users not being able to log on, not enough resources
available. We would get 3 errors per user. These were :

1/ Error, Event ID 1000, Source Userenv
RegLoadKey failed. Return Insufficient system resourves exist to complete
the requested service for M:\Documents and Settings\%username%\ntuser.dat

2/ Error, Event ID 1000, Source Userenv
Windows cannot load your profile. Please increase the registry size and
restart the computer.

3/ Error, Event ID 1000, Source Userenv
Windows cannot log you on because the profile cannot be loaded. Contact your
network administrator

DETAIL - Insufficient system resources exist to complete the requested
service.

Now the interesting part is we had plenty of resources available.
the registry size was 94Mb with 250Mb allocated.

From Microsoft artical 124594, Understanding & Configuring RSL it states
that RSL can use up to 80% of the paged pool size.
I checked this in the registry -
Paged Pool Size = 655360000 (655Mb)
Registry Size Limit = 262144000 (262Mb)
This is about 40% of the paged pool size.

So why did we run out of resources ???

Please Help

Thanks

 

[Dave Patrick]

These may help you.

http://support.microsoft.com/default.aspx?scid=kb;en-us;272568
http://support.microsoft.com/kb/q189119/

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| We are running Windows 2000 SP3 Terminal Server ( Citrix XPa 3 )
| We had a problem with users not being able to log on, not enough resources
| available. We would get 3 errors per user. These were :
|
| 1/ Error, Event ID 1000, Source Userenv
| RegLoadKey failed. Return Insufficient system resourves exist to complete
| the requested service for M:\Documents and Settings\%username%\ntuser.dat
|
| 2/ Error, Event ID 1000, Source Userenv
| Windows cannot load your profile. Please increase the registry size and
| restart the computer.
|
| 3/ Error, Event ID 1000, Source Userenv
| Windows cannot log you on because the profile cannot be loaded. Contact
your
| network administrator
|
| DETAIL - Insufficient system resources exist to complete the requested
| service.
|
| Now the interesting part is we had plenty of resources available.
| the registry size was 94Mb with 250Mb allocated.
|
| From Microsoft artical 124594, Understanding & Configuring RSL it states
| that RSL can use up to 80% of the paged pool size.
| I checked this in the registry -
| Paged Pool Size = 655360000 (655Mb)
| Registry Size Limit = 262144000 (262Mb)
| This is about 40% of the paged pool size.
|
| So why did we run out of resources ???
|
| Please Help
|
| Thanks

 

[Guest]

Thanks Dave

I think the details in 189119 may have the answer, saw the same comment at
JSIINC.
Set the PagedPoolSize to 0xffffffff to utilize the maximum available.

Although this may help it still does not answer the question.
If the PagedPoolSize is set to 0x27100000 (655360000)
and the RSL is set to 0x0fa00000 (262144000)
Approx 40%
Why did we run out of resources when the registry reached 94Mb.

Thanks, I will try changing the PagedPoolSize then load the server up and
see how many users can connect.

Robert