Register pop-up- want rid

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G

Guest

Have a new computer and everytime I log on I get a box asking me to 'register
my PC and activate my modem'. I have already signed up to a broadband company
and this box is irritating. Also get one for a DVD software, but thats not as
irritating as it disapears straight away. I simply want to look at my
personal screen saver. Not to much to ask? Thanks in advance.
 
Thanks Louise but the pop-up isn't comming from the internet, it was
happening even before I got connected. Its in the system somewhere just
waiting for me to switch on my PC- like a stalker! I can't find it on my
install/uninstall programme and I've tried removing it from the programme
list- no difference.
 
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stact. Before
you try to remove spyware using any of these programs , download a copy of
LSP-Fix - a free program to repair damaged Winsock 2 stacks (all Windows
versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated with the program's update function
before every use, even when just downloaded. There's also a lot more to do
than just those two programs. CWShredder is also available here:
http://www.intermute.com/products/cwshredder
**Post your HijackThis log to
http://forums.spywareinfo.com/
http://forums.tomcoyote.org/
http://castlecops.com/forum67.html
http://www.wilderssecurity.com/ or the Spyware forum at
http://forum.aumha.org/viewforum.php?f=30 for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.

See this link for information about malware:
http://arstechnica.com/articles/paedia/malware.ars

If nothing there helps, please post back to this thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
--
Would this help if the pop-up is not internet based? Don't want to start
doing stuff where its not neccessary.
 
Sorry Frank- still no luck. Have spent the last 2 hours reading and
downloading spyware, it found and cleared 5 items but the 'sign up now' still
leers at me from the screen everytime I log on. Went through everything on my
hardrive, but nothing obvious. Only thing I havn't done yet is 'malware'-
would that help?
 
Where did you post your HijackThis log?
Please give a link.

--
Frank Saunders, MS-MVP, IE/OE

Teenz said:
Sorry Frank- still no luck. Have spent the last 2 hours reading and
downloading spyware, it found and cleared 5 items but the 'sign up now'
still
leers at me from the screen everytime I log on. Went through everything on
my
hardrive, but nothing obvious. Only thing I havn't done yet is 'malware'-
would that help?
Click to expand...
[/QUOTE]
 
Wasn't given any options to do this and not sure how to do it mysel. Very
new PC owner- still a bit scared... sorry, I know I sound totally useless.
Thought getting rid of this would be simple.


Frank Saunders said:
Where did you post your HijackThis log?
Please give a link.

--
Frank Saunders, MS-MVP, IE/OE

Teenz said:
Sorry Frank- still no luck. Have spent the last 2 hours reading and
downloading spyware, it found and cleared 5 items but the 'sign up now'
still
leers at me from the screen everytime I log on. Went through everything on
my
hardrive, but nothing obvious. Only thing I havn't done yet is 'malware'-
would that help?
Click to expand...
Click to expand...
 
Frank- Have you given up on me? This is supposed to be help for new users,
explain in basics and I'll try... Anyone out there? Hello........
 
Totally confused- where will I find the 'bad' stuff on my computer? Which
file would it be in? Sorry Frank- people like me shouldn't be given PCs until
after basic training. I really thought it would be quite simple to get rid of
that annoying box.
 
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