Hi Thnkit,
Try the Reg.exe console utility to remove the UpperFilters and LowerFilters values.
Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. Type the following commands one by one, and then press ENTER:
Reg delete "HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}" /v UpperFilters
Reg delete "HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}" /v LowerFilters
{Watch for line wrap}
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting
http://www.winhelponline.com
Ramesh:
Thanks once again and did what you suggested. The following was the result
Did sfc/scannow
Verified 99% - unable to fix several of them with details in
CBS.log windir\logs\CBS\CBS.log. For example C:Windows\Logs\cbs\cbs.log.
How do I access the log vile and how do I fix?
Tried to find the CD drive on the computer and it wasn't there. I then
tried regedit at the "Start" then Search and it resulted in the same "1-5"
below. I know I'm missing something but don't know what it is. Ultimately,
I want to access my cd/dvd drive and the regedit approach of deleting the
up-down filters worked the first time.
I know i'm a novice and hate to take up your time but I would appreciate if
you can provide some additional advice.
Thanks
Thnkit
:
Hi,
Try mentioning the full path:
%windir%\regedit.exe
Press {ENTER}
If the file is still missing, then you may try running SFC. Use these steps:
Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
Type the following command, and then press ENTER:
sfc /scannow
The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting
http://www.winhelponline.com
Hi Ramesh,
I tried your second approach entered regedit at start-search and it opened
to 5 regedit displays:
1. regedit.exe.mui
2. regedit32
3. reg_enable
4. regedit.32
5. regedit.exe.mui
#3 to me to an error message - Invalid root in registry key code 8007002
#'s 1,2,4,5 took me to windows file aqssociation screen - unknown.
A different nformationpath took me to the information below that still left
me with the regedit editor access problem so i can fix my cd rom original
problem.
Any further ideas
Thanks
Thnkit
Registry Editor: Welcome
System configuration information is stored centrally in a hierarchical
database called the registry. You can use Registry Editor to add and edit
registry keys and values, restore the registry from a backup or to default
values, and to import or export keys for reference or backup.
etc.
Guess what I thought was a sarcastic initial response was not. I always
have caps on as a habit and never even heard of the term "shouting" nor knew
that caps make it hard to read. My apologies to all for this unintentional
mistake and to Dave in particular - it won't happen again.
That said, my problem stil remains as previously stated and would appreciate
any help.
Appologetically.
Thnkit