redaction add-in

[Guest]

I've installed the Word 2003 redaction add-in, and my system meets all the
requirements; however, each time I use the tool, I receive the following
error:

"There was an error redacting your document. Please try again later."

Additionally, I have two instances of a redaction menu on my Tool menu, but
I definitely did not install the add-in twice.

Any thoughts?

Thanks.

 

[Cindy M -WordMVP-]

Hi =?Utf-8?B?bWRwb25jZQ==?=,

I've installed the Word 2003 redaction add-in, and my system meets all the
requirements; however, each time I use the tool, I receive the following
error:

"There was an error redacting your document. Please try again later."

There is no "redaction tool" as part of the Word application. You should ask
the company that provided you with the tool.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply in the newsgroup and not by e-mail

 

[Guest]

Cindy, it was an add-in I downloaded from the MS-Word 2003 download site, and
it may, indeed, not be a Microsoft product; nonetheless, I had hoped perhaps
someone had some experience of it. I'll follow your advice, however, and see
if I can determine from whence the add-in came. In the meantime, if anyone
else has an idea, I'd appreciate your sharing it.

I have since posting deleted the add-in and will retry an install of it to
determine if I'm just experiencing a faulty install.

Thanks for your thoughts.
Mitz

 

[Suzanne S. Barnhill]

I think the OP is referring to
http://www.microsoft.com/downloads/...d7-67c2-4b51-8e87-65cc9f30f2ed&DisplayLang=en

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Bob Buckland ?:-\)]

Hi Cindy,

FWIW, unfortunately the Readcation Add-in for Word is a Microsoft one that has some 'issues' (i.e using it led to the first time
that the 'squished text' buglet showed up - although there are other causes for that one). The add-in has become one of Beth's
specialties <g>.

Hopefully the v1.1 update released in Dec 2005 will solve some of the problems
http://microsoft.com/downloads/details.aspx?FamilyID=028c0fd7-67c2-4b51-8e87-65cc9f30f2ed

=========
Hi =?Utf-8?B?bWRwb25jZQ==?=,
There is no "redaction tool" as part of the Word application. You should ask
the company that provided you with the tool.

Cindy Meister >>

 

[Cindy M -WordMVP-]

Hi Bob,

FWIW, unfortunately the Readcation Add-in for Word is a Microsoft one that

has some 'issues' (i.e using it led to the first time

that the 'squished text' buglet showed up - although there are other causes for

that one). The add-in has become one of Beth's

specialties <g>.

Hopefully the v1.1 update released in Dec 2005 will solve some of the problems
http://microsoft.com/downloads/details.aspx?FamilyID=028c0fd7-67c2-4b51-8e87-65cc
9f30f2ed

OK, given the OPs problem description, one other thought occurs to me. If it's
showing up twice, then something may well be interfering with the Addin. Before
I'd go trying all kinds of things, I'd first make sure there's nothing like the
Norton Anti-virus plug-in sticking its fingers into the pie...

I've installed the Word 2003 redaction add-in, and my system meets all the
requirements; however, each time I use the tool, I receive the following
error:

"There was an error redacting your document. Please try again later."

Additionally, I have two instances of a redaction menu on my Tool menu, but
I definitely did not install the add-in twice.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail

 

[Guest]

Were you ever able to resolve this problem? I am getting the same error when
I try to redact a Word document.

 

[John McGhie [MVP - Word and Word Macintosh]]

Sounds to me as though they have not correctly dealt with the heightened
security in Word 2003.

Lodge a support ticket with them, then please tell us what the answer was...

http://www.infograph.com/support/

Cheers

Were you ever able to resolve this problem? I am getting the same error when
I try to redact a Word document.

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Consultant Technical Writer
Sydney, Australia +61 (0) 4 1209 1410

 

[mlonner]

Did anyone ever get an answer to this. I am having the same problem
today (first time using the add in). Thanks!


Meredith Lonner