recurring "hung" application problem

[Joe]

Whenever I try to open an email in Outlook 2003, if it
has an attachment the application will hang. It does not
do this with email that have no attachments. Every time
it does this, I must use the application recovery tool to
end the application, then restart it, only to run across
the same problem. It's very frustrating because I can't
receive any attachments. Any suggestions?

 

[Milly Staples [MVP - Outlook]]

What type of attachment and how big is it?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Joe asked:

| Whenever I try to open an email in Outlook 2003, if it
| has an attachment the application will hang. It does not
| do this with email that have no attachments. Every time
| it does this, I must use the application recovery tool to
| end the application, then restart it, only to run across
| the same problem. It's very frustrating because I can't
| receive any attachments. Any suggestions?

 

[Joe]

Doesn't matter what type or how big. When th appication
is running correctly, I can receive any size attachment
and any type, and they will open without any problems.
That's why I don't understand why it does this on
occasion.