G
Guest
Working on a Win2000Pro workstation on an office LAN. The
server recently was upgraded, with mail client changing
from Outlook2000 to Outlook2003. Somehow (I wasn't
involved in the upgrade BTW) all Outlook items, mail
messages, contacts, diary appointments were duplicated for
everyone. Generally this hasn't caused problems, apart
from needing to manually delete all the duplicates.
Prior to the upgrade I had a daily recurring full day
appointment created a few years ago with no end date. I'd
never had any problems with it until the upgrade. Now
there are two of these appointment series (due to the
duplication I mentioned earlier) which are both
identical. Trouble is that I can't open to edit these, or
open to delete, or even select (and not open) and delete
from the outlook toolbars or context menus. If I try any
of these actions I get an error message:
----------------------------------------------------------
Microsoft Office Outlook
Cannot read one instance of this recurring appointment.
Close any open appointments and try again, or recreate the
appointment
----------------------------------------------------------
There are no open appointments when I do this. This error
dialogue only has an OK button, when pressed, over and
over again the same message displays, without closing,
presumably because the duplicated recurring appointments
have no end date. Only way to proceed is to exit Outlook
using Task Manager and relaunch.
I tried (as sort of suggested by the Error Message) to (re)
create a new appointment with the same name and same
recurrence. This didn't help at all. I then had three
appointments, one that I could open and edit, and the
other two original ones that I couldn't do anything with.
I've had a look on the MS Knowledgebase, and elsewhere,
and haven't seen any references to this problem or
something too similar, so any suggestions on possible
solutions would be appreciated greatly.
Thanks for any help.
server recently was upgraded, with mail client changing
from Outlook2000 to Outlook2003. Somehow (I wasn't
involved in the upgrade BTW) all Outlook items, mail
messages, contacts, diary appointments were duplicated for
everyone. Generally this hasn't caused problems, apart
from needing to manually delete all the duplicates.
Prior to the upgrade I had a daily recurring full day
appointment created a few years ago with no end date. I'd
never had any problems with it until the upgrade. Now
there are two of these appointment series (due to the
duplication I mentioned earlier) which are both
identical. Trouble is that I can't open to edit these, or
open to delete, or even select (and not open) and delete
from the outlook toolbars or context menus. If I try any
of these actions I get an error message:
----------------------------------------------------------
Microsoft Office Outlook
Cannot read one instance of this recurring appointment.
Close any open appointments and try again, or recreate the
appointment
----------------------------------------------------------
There are no open appointments when I do this. This error
dialogue only has an OK button, when pressed, over and
over again the same message displays, without closing,
presumably because the duplicated recurring appointments
have no end date. Only way to proceed is to exit Outlook
using Task Manager and relaunch.
I tried (as sort of suggested by the Error Message) to (re)
create a new appointment with the same name and same
recurrence. This didn't help at all. I then had three
appointments, one that I could open and edit, and the
other two original ones that I couldn't do anything with.
I've had a look on the MS Knowledgebase, and elsewhere,
and haven't seen any references to this problem or
something too similar, so any suggestions on possible
solutions would be appreciated greatly.
Thanks for any help.