Recipients not receiving e-mail attachments

[Guest]

I am using Outlook 2000. Whenever I send an e-mail with an attachment, most
recipients do not get the attachment. It doesn't matter how what the
attachment is (i.e., word, excel, etc.) or how small. When the recipient
receives e-mail, they don't even know there is an attachment unless I mention
it in my e-mail.

Another person can send the exact same attachment to the same person and
that person will receive the attachment.

Currently, I have my e-mail set up as Microsoft Rich Text due to needing to
have a signature in my e-mail.

Can anyone help me on why this is happening?

Appreciate anyone's assistance with the above.

 

[Lanwench [MVP - Exchange]]

I am using Outlook 2000. Whenever I send an e-mail with an
attachment, most recipients do not get the attachment. It doesn't
matter how what the attachment is (i.e., word, excel, etc.) or how
small. When the recipient receives e-mail, they don't even know
there is an attachment unless I mention it in my e-mail.

What kind of mail account are you using? Connecting to an Internet mail
account, or Exchange/internal mail server?

Another person can send the exact same attachment to the same person
and that person will receive the attachment.

Another person on your same mail server?

Currently, I have my e-mail set up as Microsoft Rich Text due to
needing to have a signature in my e-mail.

Can anyone help me on why this is happening?

Appreciate anyone's assistance with the above.

Have you run Office Update to make sure your Office/Outlook is fully
patched?

 

[Brian Tillman]

I am using Outlook 2000. Whenever I send an e-mail with an
attachment, most recipients do not get the attachment.

Make sure you don't send in RIch Text format. Only other Outlook clients
can read it.