recipient has no attachment

J

JurgenBrea

Hiya folks

I am using outlook 2000 to send attachments to someone. Every day I send
her DSS files (dictaction files), and she has got them no problem, up until
recently. She is on a dial-up connection, and says it still takes ages for
the e-mail to download. But when she gets it, there are no attachments.

I usually send the attachments by right-clicking them, and choosing 'send to
e-mail recipient'. When the users comes back to me to tell me there was no
attachment, I generally tend to hit reply, then just drag the attachment
into the e-mail which works fine.

Does anyone have any idea why the attachments aren't going through?

P.S. It's intermittent - some of them work, some don't.... weird!
 
R

Roady [MVP]

Make sure you're not sending in Rich Text format. If you're just sending her
files you're better of sending her in Plain Text format.
In addition to that you might want to verify with the administrators/ISP's
that your type of attachment isn't blocked by their mailservers.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
W

Wiley

1. Which version of Windows?

2. When did the problem begin?

3. Do you have all of Outlook 2000's critical updates?

4. Did the problem begin after installing an update?

5. Is the problem related to the size of the attachment?
Some ISPs refuse attachments of the attachment is greater
than a certain size? The attachment may be refused if the
recipient's inbox maximize size is exceeded.
 
J

JurgenBrea

I had set the format up to send in html, but your post reminded me that the
individual contact can be set up to 'always send in rich text'. so i've
changd that setting, and no complaints so far today.... fingers crossed!
thanks for the help :)


Roady said:
Make sure you're not sending in Rich Text format. If you're just sending her
files you're better of sending her in Plain Text format.
In addition to that you might want to verify with the administrators/ISP's
that your type of attachment isn't blocked by their mailservers.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Hiya folks

I am using outlook 2000 to send attachments to someone. Every day I send
her DSS files (dictaction files), and she has got them no problem, up
until
recently. She is on a dial-up connection, and says it still takes ages
for
the e-mail to download. But when she gets it, there are no attachments.

I usually send the attachments by right-clicking them, and choosing 'send
to
e-mail recipient'. When the users comes back to me to tell me there was
no
attachment, I generally tend to hit reply, then just drag the attachment
into the e-mail which works fine.

Does anyone have any idea why the attachments aren't going through?

P.S. It's intermittent - some of them work, some don't.... weird!
 
R

Roady [MVP]

Good to hear and you're welcome! :)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
JurgenBrea said:
I had set the format up to send in html, but your post reminded me that the
individual contact can be set up to 'always send in rich text'. so i've
changd that setting, and no complaints so far today.... fingers crossed!
thanks for the help :)


in
message news:%[email protected]...
Make sure you're not sending in Rich Text format. If you're just sending her
files you're better of sending her in Plain Text format.
In addition to that you might want to verify with the
administrators/ISP's
that your type of attachment isn't blocked by their mailservers.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Hiya folks

I am using outlook 2000 to send attachments to someone. Every day I send
her DSS files (dictaction files), and she has got them no problem, up
until
recently. She is on a dial-up connection, and says it still takes ages
for
the e-mail to download. But when she gets it, there are no
attachments.

I usually send the attachments by right-clicking them, and choosing 'send
to
e-mail recipient'. When the users comes back to me to tell me there
was
no
attachment, I generally tend to hit reply, then just drag the
attachment
into the e-mail which works fine.

Does anyone have any idea why the attachments aren't going through?

P.S. It's intermittent - some of them work, some don't.... weird!
 
K

Kent Mitchell

Thanks from me as well. Nothing like a good newsgroup to find a solution!

One of our people who uses Outlook 2003 on XP was having this same problem
sending to an individual running Outlook 2000 on Win2000. Didn't happen
until he upgraded to XP or maybe even XPsp2. I wonder how many more
have/will struggle with this. What has caused this and what is the problem
with rich text? Also, found that the attachments were dropped if added
using the "send to" from Word, but not if attached from within Outlook. Can
anyone explain?



Roady said:
Good to hear and you're welcome! :)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
JurgenBrea said:
I had set the format up to send in html, but your post reminded me that
the
individual contact can be set up to 'always send in rich text'. so i've
changd that setting, and no complaints so far today.... fingers crossed!
thanks for the help :)


in
message news:%[email protected]...
Make sure you're not sending in Rich Text format. If you're just sending her
files you're better of sending her in Plain Text format.
In addition to that you might want to verify with the
administrators/ISP's
that your type of attachment isn't blocked by their mailservers.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----
Hiya folks

I am using outlook 2000 to send attachments to someone. Every day I send
her DSS files (dictaction files), and she has got them no problem, up
until
recently. She is on a dial-up connection, and says it still takes
ages
for
the e-mail to download. But when she gets it, there are no
attachments.

I usually send the attachments by right-clicking them, and choosing 'send
to
e-mail recipient'. When the users comes back to me to tell me there
was
no
attachment, I generally tend to hit reply, then just drag the
attachment
into the e-mail which works fine.

Does anyone have any idea why the attachments aren't going through?

P.S. It's intermittent - some of them work, some don't.... weird!
 

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