Recieving many errors

[Guest]

I have just recently started recieving errors left and right on my computer
(Microsoft XP SP2). It's always the same error ("<insert program name here>
has encountered a problem and needs to close." yadda yadda yadda....gives
option to send an error report to Microsoft). So far, this has been
happening when I try to open any Microsoft Office file or my antivirus
software (the antivirus software produces that error when it trys to open on
start-up).

My Office files close after they do the "requesting virus scan".....is this
stemming from the fact that my antivirus software isn't running?

I've tried doing an online virus scan at mcafee.com, but while it was
downloading the necessary file, I got an error saying "Internet Explorer has
encountered a problem and needs to close" yadda yadda yadda.

I first noticed the problem yesterday when I tried to open one of my
Microsoft Word files. I don't remember when the antivirus software started
shutting down on me unfortunately. I downloaded and installed SP2 for XP
last night (unfortunately that didn't fix any problems). I also recently
installed the software for Comcast high speed internet (along with the modem
driver) about two weeks ago. I really don't want to mess with the Comcast
software, as it (and Comcast) gave me MANY problems and took me a week and a
half to get fully set-up and running.

Any suggestions how to get my antivirus and Office programs running again?
Should I uninstall antivirus and reinstall it?

Any suggestions would be greatly appreciated, I'm completely frustrated!

 

[new-nerd]

I have just recently started recieving errors left and right
on my computer
(Microsoft XP SP2). It's always the same error ("<insert
program name here>
has encountered a problem and needs to close." yadda yadda
yadda....gives
option to send an error report to Microsoft). So far, this
has been
happening when I try to open any Microsoft Office file or my
antivirus
software (the antivirus software produces that error when it
trys to open on
start-up).

My Office files close after they do the "requesting virus
scan".....is this
stemming from the fact that my antivirus software isn't
running?

I've tried doing an online virus scan at mcafee.com, but while
it was
downloading the necessary file, I got an error saying
"Internet Explorer has
encountered a problem and needs to close" yadda yadda yadda.

I first noticed the problem yesterday when I tried to open one
of my
Microsoft Word files. I don't remember when the antivirus
software started
shutting down on me unfortunately. I downloaded and installed
SP2 for XP
last night (unfortunately that didn't fix any problems). I
also recently
installed the software for Comcast high speed internet (along
with the modem
driver) about two weeks ago. I really don't want to mess with
the Comcast
software, as it (and Comcast) gave me MANY problems and took
me a week and a
half to get fully set-up and running.

Any suggestions how to get my antivirus and Office programs
running again?
Should I uninstall antivirus and reinstall it?

Any suggestions would be greatly appreciated, I'm completely
frustrated!

your antivirus could possibly have a virus in it . try downloading
anothere antivirus .
majorgeeks.com has a awesome antivirus scanner called antivir.Its
free and works better than any antivirus ive ever used.

 

[Kelly]

yadda-yadda doesn't cut it here. Post with detailed information.

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com