Recent XP Security Update

  • Thread starter Thread starter Great8
  • Start date Start date
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Great8

This past week I had some Microsoft security updates install. It seems one
of the updates was actually some MS app that tracks the authenticity of
software. Ever since this install took place I have had some erratic
behavior with my PC. Adobe can't find my installed printers, Outlook can't
open Word are two examples. Does someone know how I might go about removing
this update/app?
 
Great8 said:
This past week I had some Microsoft security updates install. It
seems one of the updates was actually some MS app that tracks the
authenticity of software. Ever since this install took place I
have had some erratic behavior with my PC. Adobe can't find my
installed printers, Outlook can't open Word are two examples. Does
someone know how I might go about removing this update/app?
Click to expand...

Download, install and run MalwareBytes.
 
[Crossposted to Windows Update newsgroup]

WGA Notifications tool (KB905474) is not a security update nor is its
install likely to have caused this behavior.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
 
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