receiving emails

[Prespec]

I have had no trouble w/Windows Mail until yesterday. Yesterday I started
getting the 'log in' box, and could not 'log in' with correct information and
receieve emails. I am w/Comcast, and running McAfee. The email scanning is
turned off in McAfee. The interesting thing is that I have a secondary
address through Comcast that is not in Mail, and that comes through fine when
I log on w/the info for that account. I can access both through web site.
Comcast was doing maintenance yesterday a.m. and told me that the problem
would be fixed by the afternoon. Any suggestions?

 

[Gary VanderMolen]

If no improvement after disabling antivirus email scanning:

Do a temporary uninstall of McAfee, followed by using their debris
removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507
If that cures the problem, and you decide to replace McAfee, we can
recommend a free antivirus program which is more compatible with
Windows Mail:

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail (WLM), which is more resistant to the adverse effects
of overly intrusive antivirus products: http://download.live.com/wlmail