Receiving Duplicate Messages

[CPA009]

I am receiving two identical messages every time. I checked to see that I do
not have duplicate accounts set up as mentioned in other posts, but it does
not appear that this is the case. Does anyone know what else may be the
problem? I have three accounts and each one appears to be different. I am
using Vista. All was fine until last night when I did a send & receive and I
was prompted for my user name and password, which I normally do not need to
enter. It then started downloading about 40 messages, all of which were
duplicates, and has downloaded duplicates ever since. Thank you!

 

[Gary VanderMolen]

So the 40 messages that were downloaded represented 20
different messages, each in duplicate?

That type of behavior can be caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off.

 

[CPA009]

Gary - thank you for your response. Yes, the 40 messages that were
downloaded represented 20 different messages, each in duplicate. After I
posted my message on the board, I tried deleting the account that was
receiving duplicate messages, even though it did not look like it was created
twice in Tools/Accounts (it was listed only once). I then recreated the
account and it has solved the problem. Thanks again for your reply. This is
the first time I have posted a message to the discussion group and I am
impressed with the quick help!

 

[Gary VanderMolen]

Good to hear the problem is resolved.