Richard said:
Is there any way to turn off the notification that a message has been
recalled from someone's mailbox? Seems to kind of defeat the purpose of
recalling a message if they are notified of it.
You don't think you owe them the courtesy of notifying them that you stomped
your dirty boots on their kitchen floor and then left? They may have
actually already read the message and then wonder where the hell it
disappeared because you later decided to cancel it. Recall is not meant to
be the equivalent of canceling or aborting a message before sending it.
After you send, you don't get to control delivery. Your mail DID get into
their mailbox and they SHOULD know about it. After all, wouldn't it be
oh-so great if some malcontent decided to send a virally infected e-mail to
someone, wait a bit for the user to be stupid enough to open and run the
attachment, and then you recall the infected mail to hide that you sent it
to them in the first place.
The notification is a security and safety feature for the recipient, not for
you as the sender. Recalling doesn't let you hide. Recall not only lets
you delete your message from the recipient's mailbox but also lets you
*replace* that message with a new one. First you send an e-mail that makes
the recipient commit an action, then you send another to replace your prior
e-mail and pretend that you never told them what you said in your first
message. You are responsible for your mails, all of them. Just like you
don't get to control the recipient's e-mail client regarding how to handle
read receipt requests, you don't get to control their e-mail client
regarding recalls.
Whether or not the recipient sees your original message and also your
separate e-mail containing the recall directive depends on whether the
recipient has downloaded their mails, has Outlook running, or what state
their Outlook was in at the time you send the recall. The recall mail must
be read by Outlook *BEFORE* the recipient reads the original e-mail. That
is, the directive contained within the separate e-mail must be seen by
Outlook so it can then remove the original message. If the user sorts their
Inbox in date ascending order, your recall mail will appear after your
original mail, so the recipient will open your original mail first and later
maybe opens your recall mail. Sending your recall actually sends a *new*
e-mail to the recipient. The directive is only understood by Outlook, so if
the recipient doesn't use Outlook then that new e-mail is just garbage to
the recipient (basically they'll read it and see that you were trying to
hide your original mail from them).
Recall is an extremely flaky function. Even under what would be considered
ideal circumstances, like sender and recipient both using Outlook with the
same Exchange organization, it rarely works. After all, how will you
guarantee that the recipient doesn't read your original mail? How will you
guarantee speedy delivery of your recall mail message? How will you
guarantee the order in which they open their mails? If the recipient
doesn't use Outlook, your recall will never work. How do you guarantee that
the recipient does NOT have any rules that move mails from the Inbox to some
other folder (the recall mail with its directive only acts against the
original message *if* it is in the Inbox along with that recall mail).
Stop sending flame mails. Review your mails before you click the Send
button. If the content is in error, don't be trying to wipe out the older
mail because it is still part of the history of that thread and may have
incurred actions for which you are still responsible.
http://www.ehow.com/how_113821_recall-e-mail.html
http://connectsupport.wsu.edu/Exchange Outlook FAQs/Email FAQ's.htm#L25
http://www.cof.orst.edu/net/software/outlook/tips/index.php#Recall
http://support.microsoft.com/?id=197094