Reboots Continuously

[Guest]

Upon reboot it appeared that my computer had restored a previous step ( the
applications on the Desktop were the way they were when I orginally installed
XP).
I thought It had virus and noticed one of the XP updates was a tool to
remove malicious software. So I clicked on the update Icon and downloaded
and installed XP (Home) updates. Now the computer just reboots over and
over. I have tried booting in save mode and all other modes without success.
When I chose the option to boot with out automatically rebooting on failure
the follow error message was displayed:

STOP: c00000221 (Bad Image Checksum)
The image Shell32.dll is possibly corrupt. The header checksum does not
match the computed checksum.

I am able to use the orginal Window XP CD to start the Recover Console but
don't know what to do to fix the problem. Any Ideas?

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - right hand column
(221)

http://aumha.org/win5/kbestop.htm

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

Thanks for the tip but my computer will not boot in safe mode. However I can
start the Recovery Console ( which is all command line like DOS) from the
original Windows XP CD. How can I remove it using while in Recovery Console?
I'm running Norton Antivirus.

 

[Guest]

I had a similar problem just today. It was the ez anti-virus software that
Microsoft recomended. It put my computer into a loop when I updated my
windows. Start up in safe mode and then go to the control panel and remove
the antivirus software, Mine was fine when I did this.