Rebooting fails

[Marcial Lapp]

Hello,

I have aquestion. I have a windows 2000 server with Exchange. I try to
reboot, but the system just sits at "Windows is Shutting Down" and never
actually reboots. Is there anyway I can make the system reboot without
having to press the reset button and figure out what is keeping it from
rebooting?

Thanks,

Marcial

 

[Katherine Coombs]

can you check the event logs and see what error messages are in there when
you crashed your server?

 

[Marcial Lapp]

It is not that the server actually crashes, it just never reboots so i end
up rebooting it by hitting the physical reboot button. I need to figure out
what process won't die and keeps the machine from rebooting.

Marcial

 

[MadDHatteR]

This usually happens on older machines that do not have ACPI-compliant
BIOSes. As far as I know, the ACPI functionality is what allows the
operating system to call a shutdown or reset function. Without the ACPI
interface, there is no way for the operating system to communicate with the
power-control hardware of your server.

If you can confirm your machine is ACPI-compliant, then check to make sure
Windows has recognized and installed ACPI drivers for your system.

As I said, if the server is on the older side, it's probably not
acpi-complaint. We're just now getting rid of the last of our non-acpi
servers (and we have pretty good hardware turnover).

\\ MadDHatteR

 

[Marcial Lapp]

I found a couple errors in my event viewer. Anyone have any idea how to fix
them:

Event ID: 1030
Windows cannot query for the list of Group Policy objects. Check the event
log for possible messages previously logged by the policy engine that
describes the reason for this.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

-------------------------------------------------

Event ID: 1058

Windows cannot access the file gpt.ini for GPO
CN={31B2F340-016D-11D2-945F-00C04FB984F9},CN=Policies,CN=System,DC=global-it
ech,DC=com. The file must be present at the location
<\\global-itech.com\sysvol\global-itech.com\Policies\{31B2F340-016D-11D2-945
F-00C04FB984F9}\gpt.ini>. (Configuration information could not be read from
the domain controller, either because the machine is unavailable, or access
has been denied. ). Group Policy processing aborted.

-------------------------------------------------

Event ID: 4015

The DNS server has encountered a critical error from the Active Directory.
Check that the Active Directory is functioning properly. The extended error
debug information (which may be empty) is "". The event data contains the
error.



Anyone know of any fixes?




Thanks,



Marcial