Reboot on Welcome screen

[MRe]

Hi,

My Dads computer stopped working today; it displays the Welcome screen for
a moment, but then before a user can be picked, it reboots. The same thing
also happens when using safe mode, and using the last-known-good-profile
option didn't help either. An attempt to repair Windows was also made -
booted from the disk, pressed 'R', choose c:\windows (hit enter), and right
at that point, the computer reboots too!

My Dad says that before the crash, he moved ~2GB of data from the D:
drive, that was full, to C:, went away for an hour or two, came back and
attempted to copy pictures off a camera, but for some reason, they wouldn't
copy, so he rebooted. Then the problem started.

Anyone any idea - I haven't been able to find anything on newsgroups that
are similar to this..

I'm going to try reinstalling Windows tomorrow if no-one has a better
solution.

Thank you,
Kind regards,
Eliott

 

[Rock]

Hi,

My Dads computer stopped working today; it displays the Welcome screen
for a moment, but then before a user can be picked, it reboots. The same
thing also happens when using safe mode, and using the
last-known-good-profile option didn't help either. An attempt to repair
Windows was also made - booted from the disk, pressed 'R', choose
c:\windows (hit enter), and right at that point, the computer reboots too!

My Dad says that before the crash, he moved ~2GB of data from the D:
drive, that was full, to C:, went away for an hour or two, came back and
attempted to copy pictures off a camera, but for some reason, they
wouldn't copy, so he rebooted. Then the problem started.

Anyone any idea - I haven't been able to find anything on newsgroups that
are similar to this..

I'm going to try reinstalling Windows tomorrow if no-one has a better
solution.

Make sure there is a full and complete backup of important data on the
drive. Then put the drive in another XP or Win2k computer and run a chkdsk
/r on it. You could also download a drive diagnostic utility from the drive
manufacturer's web site. That will create a bootable floppy or CD. Boot
from that and run the diagnostics.