Reboot from a Bugcheck

R

Ron

The computer has rebooted from a bugcheck. The bugcheck
was:0x0000001e (0xc0000005, 0xbd277b0c, 0x00000000,
0x00146f3c). Microsoft Windiws 2000 [v15.2195]. A dump
was saved.
 
D

Daniel Chang [MSFT]

Do a search on "STOP 0x0000001e" in the knowledge base for assistance on
troubleshooting.
The KMODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000001E. This
indicates that a kernel-mode program generated an exception which the error
handler did not catch.
0xC0000005: STATUS_ACCESS_VIOLATION
If a driver is listed by name within the bug check message, disable or
remove that driver. Disable or remove any drivers or services that were
recently added. If the error occurs during the startup sequence and the
system partition is formatted with NTFS file system, you might be able to
use Safe Mode to rename or delete the faulty driver. If the driver is used
as part of the system startup process in Safe Mode, you need to start the
computer by using the Recovery Console to access the file.

HTH,
Daniel
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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