Realtime Agents

[Chris]

When I go to the Real-time protection screen there's a
security agent status window which indicates that there
are 18 agents enabled: Internet Agents is indicated to be
active as are System Agents and Application Agents.
However, when I click on either of the agents to get more
information I'm taken to another screen with a window
that says, for example, Internet Agent Status. In this
window it indicates Status: In-active. Why am I getting
conflicting information? Which is accurate?

Thanks

 

[Bill Sanderson]

Something isn't right. I have 3 agents, and 59 checkpoints, and I see
consistent information between the various screens.

What other antispyware, antivirus, or Internet security software do you have
installed and running?

 

[Larry]

FWIW- I also have 3 agents, and 59 checkpoints.
Larry

 

[Andre Da Costa]

Did you uninstall and reinstall to see if it fixed the issue Chris?

Andre

 

[mikeJ]

-----Original Message-----
When I go to the Real-time protection screen there's a
security agent status window which indicates that there
are 18 agents enabled: Internet Agents is indicated to be
active as are System Agents and Application Agents.
However, when I click on either of the agents to get more
information I'm taken to another screen with a window
that says, for example, Internet Agent Status. In this
window it indicates Status: In-active. Why am I getting
conflicting information?

I am getting this as well. New XP install BUT, I did a
system restore and then rolled back the restore - the
latter FAILED! Uninstall and re-install has not cured
the 'fault'. Works OK on my other XP machine.

Is there a way to FULLY uninstall AntiSpyware?
TIA.