I followed the advise of earlier posts and tried "Options"
and "settings", but the box was checked for real time
activation. I right clicked the icon in my system tray and
chose Security Agent (disabled) and then clicked on
activate, but nothing happened. Finally I followed the
advise to enter the command regsvr32 msvbvm60.dll - however
I still can't activate real time protection. I just
downloaded this software today so I know it is current.
Even after my first scan deleted all kinds of spyware -
they are still popping up as I surf. I will be grateful
for any help. Thank you!!
First thing you can do is to try to repair your MSAS installation or clean
it and install once more.
To repair - go to Control panel-> Add/remove programs-> MS AntiSpyware->
Change-> Update. If this will not help, then try to patch the VB runtime
(you have written that you just tried to register the VB library, but you
did not mention if you applied the VB patch - you can find it here
http://www.microsoft.com/downloads/...61-7a9c-43e7-9117-f673077ffb3c&DisplayLang=en )
..
If this will not help - then uninstall MSAS, go to ..\Program
Files\Microsoft AntiSpyware and delete its whole content. Then install MSAS
again.
However if you suspect that your computer has been infected, then go through
the following procedure:
First of all - send a Suspected Spyware Report through the Tools menu of
MSAS to the SpyNet.
Then turn off the System Restore: Start-> right click on My
computer ->Properties -> System restore -> select the box ' Turn off system
restore ' and press Apply, then exit.
(Remember to turn it on - i.e. deselect that box - again after cleaning the
system!!)
Next start the computer in the Safe mode (F8 during boot-up), run Windows
Explorer, go to your profile temporary folders (usually C:\Documents and
Settings\username\local settings\temp and c:\Documents and
Settings\username\local settings\Temporary Internet Files\Content.IE5) and
delete all the files in those directories and subdirectories. Then do a full
system scan with MS AntiSpyware (check the proper option under Scan
settings). Scan the computer with the antivirus software that you use. And
also with some other "cleaning" software such as:
Spybot Search&Destroy
http://www.spybot.info/en/index.html
HijackThis
http://www.tomcoyote.org/hjt/
CWShredder
http://www.majorgeeks.com/download3019.html
Ad-Aware SE Personal
http://www.lavasoft.com/software/adaware/
McAfee Stinger
http://vil.nai.com/vil/stinger/
If you run HijackThis you can check the log it prepares - just copy and
paste it to the
http://www.hijackthis.de web page and click analyze button.
Need a free antivirus? Try this one
http://www.free-av.com , of course there
are others free to use by home users.
And protect your system with antispyware, antivirus and firewall software.
Keep this software up to date.
Also KEEP THE SYSTEM UP TO DATE (
http://www.windowsupdate.com)
