Jon said:
Can't find my original post
I have a customer who bought a laptop that was previously returned from
another customer. The previous owner registered the computer and now the
current owner needs to change the Registered user on the System information
Tab. Is there any way to do this without wiping/restoring?
I've already changed the information under the registry key. This doesn't
change whats displayed in System Information however. Thanks
With second-hand computers, especially if acquired from strangers
but perhaps even if acquired from a family member or friend, your wisest
course of action would definitely be to format the hard drives and start
fresh. You don't want to get in trouble because the original owner may
have filled the hard drive with kiddie porn, or have problems because
the original owner downloaded/installed viruses or other malware.
However, to fix the "Registered to" information for WinNT/2K/XP,
you can use Start > Run > Regedit.exe to edit:
HKLM\Software\Microsoft\Windows NT\Current Version\RegisteredOwner
and:
HKLM\Software\Microsoft\Windows NT\Current
Version\RegisteredOrganization
How this will affect the name displayed in previously installed
applications will vary depending upon each individual program; some
read the registered owner information dynamically, while others read
it only during installation.
The user profile folders (C:\Documents and Settings\Username)
_cannot_ be renamed, even if the associated user account has been.
So, your best course of action would be to log on using the built-in
Administrator account, create a new user account, with the username
desired. You can then delete the old user account(s).
HOW TO Create and Configure User Accounts in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;279783
How to Copy User Data to a New User Profile
http://support.microsoft.com/default.aspx?scid=kb;en-us;811151
--
Bruce Chambers
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