Re-post: New user cannot login

[Vince]

This message was posted on w2k-setup group five days ago. Got one suggestion
but did not solve the problem.

I am running win2kpro on a stand-alone workstation with some 20 local users,
no domain ever configured.
Recently, for any newly added user account, the users could not login: a
complain "Windows cannot log you on because the profile can not be loaded".
The problem is: the user does not have access to the profile folder created
for him at login. Actually, no one has access privilege over that folder.
Even me, the admin could not get into or delete that folder. I have to
re-claim the ownership then delete it. The folder is under the default
location: C:\documents and settings. If I manually set a folder there and
designate that folder as the user' profile folder, it does not work either.
The complain is domain error. It seems the since the local profile is not
accessible then the new user is treated as domain user but no roaming
profile available.
The suggestion I got is "Control Panel|System|User
Profiles|"profile"|Delete. Then when the user next logs on a new profile
will be created from an image in \default user". When I tried to do it,
there is no profile for the failed new user.

What is wrong and what should I do now?

Thanks for any advice.

Vince

 

[Mark V]

This message was posted on w2k-setup group five days ago. Got one
suggestion but did not solve the problem.

I am running win2kpro on a stand-alone workstation with some 20
local users, no domain ever configured.
Recently, for any newly added user account, the users could not
login: a complain "Windows cannot log you on because the profile
can not be loaded". The problem is: the user does not have access
to the profile folder created for him at login. Actually, no one
has access privilege over that folder. Even me, the admin could
not get into or delete that folder. I have to re-claim the
ownership then delete it. The folder is under the default
location: C:\documents and settings. If I manually set a folder
there and designate that folder as the user' profile folder, it
does not work either. The complain is domain error. It seems the
since the local profile is not accessible then the new user is
treated as domain user but no roaming profile available.
The suggestion I got is "Control Panel|System|User
Profiles|"profile"|Delete. Then when the user next logs on a new
profile will be created from an image in \default user". When I
tried to do it, there is no profile for the failed new user.

What is wrong and what should I do now?

I have no immediate solution as I do not currently understand what
might cause this problem. As I understand you,
A new profile is in fact created at new user first logon.
That profile is not accessible to the new user or an Admin.

What are the file permissions (ACLs) that were set on the newly
created profile tree?

What are the registry hive file permissions (ACLs) set on the two
"new account" hives (ntuser.dat and usrclass.dat). You need to Load
Hive in regedt32 to examine that.

Have you checked the \Docs and Settings\Default User\ profile
"template"? Or re-made that from and existing account?

Is the system malware-free?

 

[Ethan Kiczek]

You might want to try renaming the computer (right-click on MyComputer,
Properties, Network Identification, Properties) and restarting. This may
"kick" the system into understanding that its domain is indeed itself
and there should be no domain issue.

Good luck,

Ethan

 

[Vince]

Thanks Mark:
The problem is solved under your guidance. The problem is: not just the
templates, but the whole "Default User folder" is missing under "Docs and
Settings"! I made the whole folder from All Users, it worked immediately
but the new user had duplicated destop icons. I empty the desktop folder in
the new default user folder which contains icons copied from All Users, then
the new account based on that is OK now.

I remembered, two months ago, I tried to move the Docs and Settings folder
to another drive to save the tight space on C:. I did it through /control
pannel/system/user profoles "profiles: copy to", designated the new place
for profile to every user from User Manager, and then removed the C:\Docs
and Settings. It did not work. The C:\Docs and Settings is still needed. So
I copied them back. It might be the Default User folder lost during that
process, but it was not evident until I add new user account now.

Thanks again for your help.

Vince