re-installing SystemWorks 2003

[news.rcn.com]

Just got a computer in with SystemWorks 2003 installed on it. The antivirus
function wont work and trying to invoke it gives out error messages telling
you that this in an internal error to NAV. It sends you through paroxysms
to fix it through the Symantec site, some of which involve enabling activeX
and Java, which (however dangerously and when you do do so) then give you
the same internal NAV error message with a different error number with the
similar runaround.

Ultimately after a number of wild goose chases, they tell you to uninstall
and reinstall Norton antivirus (which on this computer had expired and I was
updating manually)

I do have a SystemWorks 2003 install disc so in theory I can do this but the
last time I tried, it simply wouldn't install NAV however I tried to do it.

Does anyone know why NAV would be apparently uninstallable and whether this
isn't just a stunt by a highly disreputable anti-virus company to get you to
buy a new version of their support-less product?

I'd like to fix this product if at all possible or reinstall it if possible
but am tempted to simply delete it and install AVG. LiveUpdate runs but
simply downloads 21 catalogues so quickly that you get the impression it
isn't actually doing anything.

 

[Adam Piggott]

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Hash: SHA1

Just got a computer in with SystemWorks 2003 installed on it. The antivirus
function wont work and trying to invoke it gives out error messages telling
you that this in an internal error to NAV. It sends you through paroxysms
to fix it through the Symantec site, some of which involve enabling activeX
and Java, which (however dangerously and when you do do so) then give you
the same internal NAV error message with a different error number with the
similar runaround.

Ultimately after a number of wild goose chases, they tell you to uninstall
and reinstall Norton antivirus (which on this computer had expired and I was
updating manually)

I do have a SystemWorks 2003 install disc so in theory I can do this but the
last time I tried, it simply wouldn't install NAV however I tried to do it.

I tried to uninstall NAV from a customer's computer with SystemWorks 2003
last week and could not find a way to uninstall NAV on its own.

Remove everything and purchase Eset's NOD32 http://www.eset.com/
You will be better protected, won't have to constantly battle "BUY THE NEW
VERSION FOR A DISCOUNT!" every year and the system will probably run
faster. Every replacement I've done has.

HTH

Adam Piggott, Proprietor, Proactive Services (Computing).
http://www.proactiveservices.co.uk/

Please replace dot invalid with dot uk to email me.
Apply personally for PGP public key.
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[Buffalo]

Just got a computer in with SystemWorks 2003 installed on it. The antivirus
function wont work and trying to invoke it gives out error messages telling
you that this in an internal error to NAV. It sends you through paroxysms
to fix it through the Symantec site, some of which involve enabling activeX
and Java, which (however dangerously and when you do do so) then give you
the same internal NAV error message with a different error number with the
similar runaround.

Ultimately after a number of wild goose chases, they tell you to uninstall
and reinstall Norton antivirus (which on this computer had expired and I was
updating manually)

I do have a SystemWorks 2003 install disc so in theory I can do this but the
last time I tried, it simply wouldn't install NAV however I tried to do it.

Does anyone know why NAV would be apparently uninstallable and whether this
isn't just a stunt by a highly disreputable anti-virus company to get you to
buy a new version of their support-less product?

I'd like to fix this product if at all possible or reinstall it if possible
but am tempted to simply delete it and install AVG. LiveUpdate runs but
simply downloads 21 catalogues so quickly that you get the impression it
isn't actually doing anything.

I have uninstalled and reinstalled NSWSystemworksPro 2003 several times.
Symantec has the step by step manual uninstall directions, if worse comes to
worse.
Use Add-Remove and then their special .exe file to finish it up. Fairly
painless.
If this doesn't do it, then try the manual uninstall (takes around 1/2 hour).
When uninstalling NSW, uninstall ALL of it, not just the Anti-virus part.

 

[news.rcn.com]

I have uninstalled and reinstalled NSWSystemworksPro 2003 several times.

Symantec has the step by step manual uninstall directions, if worse comes
to
worse.
Use Add-Remove and then their special .exe file to finish it up. Fairly
painless.
If this doesn't do it, then try the manual uninstall (takes around 1/2
hour).
When uninstalling NSW, uninstall ALL of it, not just the Anti-virus part.

Having uninstalled it on other computers and reinstalled it numerous times,
I did discover that this program wont reinstall at all on my present
computer. It just gives error codes on virtually every feature. So I decided
(long ago) that Symantec wasn't worth the bother. I uninstalled NAV
(initially using rnav2003.exe) NSW and liveupdate and livereg and some other
updating product it had put in my add/remove programs folder and have now
installed AVG. I wonder how much gunk I have to get rid of in my registry
that the uninstalls didn't uninstall? Is there a REAL registry cleaner which
will do any of this for me? Or is it a matter of running regedit and doing a
FIND on everything which says Symantec or NAV or Norton and deleting it?

 

[--]

Having uninstalled it on other computers and reinstalled it numerous
times, I did discover that this program wont reinstall at all on my
present computer. It just gives error codes on virtually every
feature. So I decided (long ago) that Symantec wasn't worth the
bother. I uninstalled NAV (initially using rnav2003.exe) NSW and
liveupdate and livereg and some other updating product it had put in
my add/remove programs folder and have now installed AVG. I wonder
how much gunk I have to get rid of in my registry that the
uninstalls didn't uninstall? Is there a REAL registry cleaner which
will do any of this for me? Or is it a matter of running regedit and
doing a FIND on everything which says Symantec or NAV or Norton and
deleting it?

FWIW - Try this utility, it works.

JV16 Power Tools
http://www.macecraft.com/jv16powertools2005/