RE-boot issues-XP Home

[Guest]

I'm working to re-boot from disk after the STOP: c000028 Corrupt registry
message. Seems none of my "f" keys will take me to a place where I can
choose the D drive as my boot source. It gives me a list of options--none of
which applies to the D drive. Any suggestions?
I have the Barts PE ISO file burned to disk, but I can't get the computer to
launch it. I'm working on a HP Pavilion ze1210 laptop.
Even the Microsoft support #307545, calls for using a start-up disk--this
laptop came with four recovery disks, not a "start-up." In any case, it
won't matter if the disk won't launch. And, the D drive appears to be
working--it engages, just never actually launches.

 

[Pegasus \(MVP\)]

I'm working to re-boot from disk after the STOP: c000028 Corrupt registry
message. Seems none of my "f" keys will take me to a place where I can
choose the D drive as my boot source. It gives me a list of options--none of
which applies to the D drive. Any suggestions?
I have the Barts PE ISO file burned to disk, but I can't get the computer to
launch it. I'm working on a HP Pavilion ze1210 laptop.
Even the Microsoft support #307545, calls for using a start-up disk--this
laptop came with four recovery disks, not a "start-up." In any case, it
won't matter if the disk won't launch. And, the D drive appears to be
working--it engages, just never actually launches.

Your post is a little confusing.
- Why select drive D: as a boot source? Is this a multi-booting system?
If so, how did you select a boot from D: before this problem started?
- If you have a Bart PE boot CD, were you able to boot from it before?
What happens when you try to boot from it now? If you were never able
to boot from it then it is by definition not a Bart PE boot CD.
- KB307545 asks you to insert the Windows XP CD into the CD drive.
Did you try this? What happened?
- What is the history of the machine? What happened just before this
problem started.

 

[AJR]

Assuming that D is your CD drive - are you familiar with accessing the BIOS?
If so - set the boot order to indicate the CD drive first.

 

[Guest]

Your post is a little confusing.
- Why select drive D: as a boot source? Is this a multi-booting system?
If so, how did you select a boot from D: before this problem started?
- If you have a Bart PE boot CD, were you able to boot from it before?
What happens when you try to boot from it now? If you were never able
to boot from it then it is by definition not a Bart PE boot CD.
- KB307545 asks you to insert the Windows XP CD into the CD drive.
Did you try this? What happened?
- What is the history of the machine? What happened just before this
problem started.


I'll answer your questions in sequence:

1. The disks won't launch when inserted into the disk tray. So, I was
looking for a way to select the D drive as the re-boot source. But, it is
not listed as an option when I use the "f" keys to give me set-up options.
2. No, this is the first time I've ever tried to use a Bart PE CD. I
downloaded it today.
3. I tried using the "recovery" disks that came with the laptop, but they
won't launch, either. And, I was hoping to retrieve data that is stored on
the hard-drive rather than start from a clean slate.
4. The laptop was purchased in 2002, and has never had any trouble--so I
consider that a lucky thing! The blue screen with the corrupt registry error
message followed a disk defragment session. I had just burned several large
files to CD and deleted them from my laptop. I wanted to free-up space and
remove files I didn't need. Then, I launched the defrag. When it finished,
the window was "locked" and I couldn't get it to end task. I even tried to
end it through Task Mgr., but that wouldn't launch either. After many
attempts, I had to cut power, and force the restart. AFter that, the blue
screen appeared. I've tried rebooting through all the "modes" offered, but
none work. Inevitably, it always returns to the blue screen w/error message.
Thanks in advance for any direction/wisdom you can share.

 

[Guest]

The problem is that I can't get the laptop to give me very many "options" on
changing set-up. When I hit the f8 key on re-start, it brings up several
options, none of which work..they always return me to the blue screen. So, I
can't even get to BIOS options. Any suggestions?

 

[Pegasus \(MVP\)]

See below.

1. The disks won't launch when inserted into the disk tray.

What disk tray? Laptops usually have a permanently installed hard
disk - is this what you are referring to?

So, I was
looking for a way to select the D drive as the re-boot source. But, it is
not listed as an option when I use the "f" keys to give me set-up options.

Most laptops have an option to boot from the hard disk or from
the CD drive. What is this drive D:? An external disk?

2. No, this is the first time I've ever tried to use a Bart PE CD. I
downloaded it today.

You can download the TOOL to make a Bart PE CD but you must
then spend two or three hours making this CD, using your WinXP
Professional CD as a basis.

3. I tried using the "recovery" disks that came with the laptop, but they
won't launch, either.

What does "won't launch either" mean? Please be specific! Note that
many "Recovery" CDs will wipe your hard disk.

And, I was hoping to retrieve data that is stored on
the hard-drive rather than start from a clean slate.

You can do this with your Bart PE CD.

4. The laptop was purchased in 2002, and has never had any trouble--so I
consider that a lucky thing!

I agree, and it seems that your luck prevented you from
observing the basic law of computing: That important files
must reside on at least two physically separate media, e.g.
in your laptop and on an external USB backup disk.

The blue screen with the corrupt registry error
message followed a disk defragment session.

I have had some raging battles in this newsgroup about the
benefits of defragging. I believe that in most cases the
benefits are small and unnoticeable and that there is a
real danger of getting a toasted system.

I had just burned several large
files to CD and deleted them from my laptop. I wanted to free-up space and
remove files I didn't need. Then, I launched the defrag. When it finished,
the window was "locked" and I couldn't get it to end task. I even tried to
end it through Task Mgr., but that wouldn't launch either. After many
attempts, I had to cut power, and force the restart. AFter that, the blue
screen appeared. I've tried rebooting through all the "modes" offered, but
none work. Inevitably, it always returns to the blue screen w/error message.
Thanks in advance for any direction/wisdom you can share.

I would probably do this:
- Create a Bart PE boot CD and attempt to salvage my data files.
- If this did not work then I would remove the disk and install it in
an external USB enclosure so that it can be connected to some
other PC.
- Boot the machine from my WinXP installation CD and perform
a repair installation.

 

[Pegasus \(MVP\)]

You need to check your laptop manual about the key you have
to press to get into the BIOS. It could be F1, F2, F6, F8, F10, F12.
Don't spend a lot of time on this - I do not think that it will assist
you in solving your main problem.

 

[Guest]

The D drive is the cd drive, and the cd's won't launch. However, all
indications are the cd drive is working.
So, assuming I have to re-boot, recover and repair from a cd, how do I get
to that option when it's not presented in the set-up menu options? It offers
these:
Safe Mode
Safe Mode with networking, safe mode with Command Prompt
Enable boot logging
Enable VGA mode
Last Known Good Config
Directory Services Restore mode
Disable automatic restart on System Failure
Start Windows normally
Reboot
Return to OS Choices Menu

I've tried them all, and all go through the motions and return me to the
blue screen error message.

 

[Pegasus \(MVP\)]

You have several options to make your laptop boot off
the CD drive:
- Find the manual that came with it, then follow the instructions
that tell you how to get into the BIOS.
- Check the FAQs on the web pages of the laptop's manufacturer.
- Send and EMail to the manufacturer's helpdesk and ask them
how it's done.
Once you know, MAKE A NOTE OF IT for future reference!

If you cannot find out how it's done, take the machine to a
computer shop and let them show you.

 

[Guest]

Thanks for your insight , Pegasus (and proper scolding on backing up to
USB--shoulda, coulda, woulda--and now I regret it!) And, I appreciate the
tip about defrag--dang! Wish I had known that one sooner. I have a feeling
that's what threw this laptop into a tailspin.

 

[q_q_anonymous]

Thanks for your insight , Pegasus (and proper scolding on backing up to
USB--shoulda, coulda, woulda--and now I regret it!) And, I appreciate the
tip about defrag--dang! Wish I had known that one sooner. I have a feeling
that's what threw this laptop into a tailspin.

there is no indication that you lost data. defrag is irrelevant

just get to the BIOS

immediately when the compute loads up, hit DEL over and over again

if it goes into windows, then del wasn't the key to hit

restart the computer...

immediately when the compute loads up, hit F2

e.t.c. try F1, try other keys

Get to the BIOS!


Then you can either do a win xp repair off the cd.

Or you can load Win XP PE and back up for data e.g. to USB.
So whatever you mess up after that, you have your data backed up

Let's see if you can get to the BIOS

 

[Guest]

Yes, I've tried every "f" function key, delete & escape, on restart --and
none take me to BIOS. It's a mystery to be sure. I guess I will have to
take it for repair, I've run out of ideas. I'm a little worried that a
computer tech may be be left scratching his/her head over this one!
I thank you for your advice. I'll post back to let you know what I find
out. So far, BIOS is an ellusive fellow!

 

[q_q_anonymous]

Yes, I've tried every "f" function key, delete & escape, on restart --and
none take me to BIOS. It's a mystery to be sure. I guess I will have to
take it for repair, I've run out of ideas. I'm a little worried that a
computer tech may be be left scratching his/her head over this one!
I thank you for your advice. I'll post back to let you know what I find
out. So far, BIOS is an ellusive fellow!

restart the computer
hit pause/break on the keyboard

this will pause the screen so you can read it. you should see
information about at least what the bios is. what make, what version..

write it here

 

[Bob I]

You don't happen to be using USB keyboard? If legacy USB in BIOS is not
enabled it wouldn't see the keyboard, in which case plug in a PS/2 one.

 

[q_q_anonymous]

You don't happen to be using USB keyboard? If legacy USB in BIOS is not
enabled it wouldn't see the keyboard, in which case plug in a PS/2 one.

too true..

I think even then the num lock doesn't or may not work properly. DEL or
F2 would get to the BIOS... F8 to the windows menu.

if he doesn't have a ps2, he could check if he can get the F8 windows
menu. IF he can't, we know he should use a ps2.. If he can, he should
prob use a ps2 anyway - at least temporarily!

I guess that without legacy usb support set in the BIOS, even
pause/break won't work