RAS on XP

[Victor]

Dear RAS experts,

I hope someone can help me with this problem...

We have RAS running on windows 2000 server. It has been
more than 2 years since we have been using this box as RAS
server without any problem. The client computers have
windows 2000 professional & windows 98. Remote users use
RAS for connecting to the network for accessing files
located on the file servers & emails(through Microsoft
Outlook). We have file servers & exchange servers located
on different boxes than the RAS server. Even then, windows
2000 & 98 clients do not have problem accessing this. Both
NetBeui & TCP/IP protocols have been installed on client
computers. FYI, file servers, RAS server & exchange
servers have static private IP's (10.10.10.x) assigned to
their network card. DHCP is also running.

Now the problem. Recently we purchased 2 notebooks running
Windows XP professional. As most of you know, NetBeui
protocal can not be installed on XP professional for RAS.
Though i am able to connect to RAS servers from Windows XP
clients(authentication goes through just fine), I am not
able to browse network or open microsoft Outlook for
emails... Since NetBeui protocol could not be installed on
XP for RAS, i think this is causing the problem. IS THERE
A SOLUTION?? Please kindly help!

Thanks
Victor

 

[Manjari Bonam [MSFT]]

Are you able to go out of your Notebooks? Are you able to ping any machines
outside of your notebook?
If not, then I guess your default gateway is not properly set.

On the connectoid which you use to RAS in, properties-> Networking->
TCP/IP->Properties->Advanced->
Check " Use the default gateway on remote computer" so you will be to go to
any resources on the remote network once you are connected.

 

[Sharoon Shetty K [MSFT]]

I suspect this is related to name resolution issue. Are you able to ping the
machines by IP and not able to reach it by its name?

 

[Victor]

Thanks for the response. I will need to check again... But
the problem is only on XP professional clients to which i
am not able to install NetBuei protocol(for RAS). Do you
think i should not have problem browsing network resources
even if i do not have NetBuei installed on these clients?.
Same problem i have on Windows 2000 professional & Windows
98 clients if I remove the NetBuei protocol...