Quicktime - Unable to Unistall to i can install Itunes 7.6

D

Dreyday8

I just received and iPod. But it requires that I run ITunes 7.6 or higher.
The problem is when I tried to install the 7.6 or 7.7 for that matter, I get
this error that says, “ A newer version of QuickTime is already installed.
This installation cannot proceed while the newer version of QuickTime in
installedâ€. So I uninstalled the QuickTime, and still get the error. I
also did regedit, and search for all QuickTime references and delete them and
when I go to reinstall the ITunes I still get this error. I have been doing
this process for the past 4 hours and can get past the error. Any advice?
 
C

Colin Barnhorst

Dreyday8 said:
I just received and iPod. But it requires that I run ITunes 7.6 or higher.
The problem is when I tried to install the 7.6 or 7.7 for that matter, I
get
this error that says, “ A newer version of QuickTime is already installed.
This installation cannot proceed while the newer version of QuickTime in
installedâ€. So I uninstalled the QuickTime, and still get the error. I
also did regedit, and search for all QuickTime references and delete them
and
when I go to reinstall the ITunes I still get this error. I have been
doing
this process for the past 4 hours and can get past the error. Any
advice?

Please use the Apple Discussions on apple.com for iTunes issues in Windows.
It is, after all, Apple's product. You can find the Discussions link at the
bottom of the Support page.
 
D

dean-dean

ITunes and QuickTime use a Windows Installer package. There may be registry
settings for Windows Installer that need to be removed. To do this, you
could try this.

Download and install the Windows Installer CleanUp Utility, found here:

http://support.microsoft.com/kb/290301

Run Windows Install Clean Up (a shortcut should be in the Start Menu > All
Programs), after it's installed. In the Windows Installer Clean Up window,
highlight all
references to ITunes and QuickTime (only!), and click on Remove. Don't
remove other
entries for other programs (like Acrobat Reader, for example), or they will
stop working. Close the window.

Then try to install those programs again.
 

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