Quicktime Help Please

I

Ian Hutchinson

Hi

I consider myself pretty good at solving frustrating computer problems but
have one that is beating me. Basically the sound in my Quicktime movies has
stopped working. If I go to the movie trailers on the quicktime site the
quicktime window opens and the movie starts playing with perfect picture but
no sound. But the rest of the sound on my computer is fine, eg the system
sounds and playing music with Windows Media Player. If I go to another site
where I used to watch movie clips that used to open in quicktime they now
open up in Media player and the picture and sound is perfect. I know all
about file types etc but my daughter likes watching the movie trailers on
the Quicktime page and they always open up in Quicktime with no sound. I
have tried uninstalling Quicktime and reinstalling. I have even tried the
Quicktime Alternative player with the same result. I have also tried
reinstalling the latest direct X. My sound card is a Creative Audigy 2 and
as I say the sound is fine apart from the quicktime player. It was working 2
days ago and as far I know nothing has been installed or any changes made. I
do not have a system restore point before this date for some reason.
Thanks for any help.


Ian
 
G

Guest

HAVE YOU CHECKED THE QUICK TIME PLAYER SPEAKER?

It could be set to mute.
It could be a stupid question but works many time.

Let us know.
 
I

Ian Hutchinson

Hi Rajkohli

Thanks for the suggestion but volume is set to full and not muted. Cheers
anyway
 
G

Guest

There are some sound setting options in Edit - Preferences - Player
Preferences.
Please check them and be sure about the Quick Time Volume control not
Window's Volume Control.

Let us know!
 
I

Ian Hutchinson

Hi Rajkohli

Thanks again. The volume control in quickplayer is definately up high and
not muted. I have tried different settings in the preferences but with no
luck. It's really annoying because I'm sure it's something simple but I
just can't figure it. All the best.
 

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