First name is Shenan.
Last name is Stanley.
;-)
Returns concerns:
-----------------------
Review the return policy of the merchant from whom you purchased/plan
to purchase the upgrade. If you qualify for a return, you must restore
your computer to the pre-upgrade/installation state.
If you are in North America:
http://www.microsoft.com/mscorp/productrefund/softwarr.asp
In the EULA itself (for Windows Vista) it states:
"By using the software, you accept these terms. If you do not accept them,
do not use the software. Instead, return it to the retailer for a refund
or
credit. If you cannot obtain a refund there, contact Microsoft or the
Microsoft
affiliate serving your country for information about Microsoft’s refund
policies.
See
www.microsoft.com/worldwide. In the United States and Canada,
call (800) MICROSOFT or see
www.microsoft.com/info/nareturns.htm."
and...
"F. WARRANTY PROCEDURES. You need proof of purchase for warranty service.
1. United States and Canada. For warranty service or information about how
to obtain a refund for software acquired in the United States and Canada,
contact Microsoft at
· (800) MICROSOFT;
· Microsoft Customer Service and Support
One Microsoft Way
Redmond, WA 98052-6399
or
· visit
http://www.microsoft.com/info/nareturns.htm.
2. Europe, Middle East and Africa. If you acquired the software in Europe,
the
Middle East or Africa, Microsoft Ireland Operations Limited makes this
limited
warranty. To make a claim under this warranty, you should contact either
· Microsoft Ireland Operations Limited
Customer Care Centre, Atrium Building Block B, Carmanhall Road
Sandyford Industrial Estate, Dublin 18, Ireland
or
· the Microsoft affiliate serving your country
(see
http://www.microsoft.com/worldwide).
3. Outside United States, Canada, Europe, Middle East and Africa. If you
acquired the software outside the United States, Canada, Europe, the
Middle East and Africa, contact the Microsoft affiliate serving your
country
(see
http://www.microsoft.com/worldwide)."
Drivers concern:
--------------------
You should not be installing any of the drivers for Vista at this time -
merely downloading them and storing them on an external media for later
install should you choose to upgrade/clean install Windows Vista. They
won't do you much good until then in any other fashion.
As for the drivers being less than many hoped - if they are still in
Beta - then I would agree. That is one of the problems with adopting an
OS less than 6 months old (released to the public less than 2, right?) <-
everything may not support it yet.