Puter Would Not Shut Down

[someone]

I have Windows XP Pro. Yesterday, after I pressed the turn off puter
button, nothing happened. I tried it several times, with no result, yet
when I attempted to access IE or OE, I got the message that Windows was
shutting down and I could not access them. After half an hour, I pressed
the emergency button to restart, and then the puter did turn off normally.
What could have caused it not to do so the first time?

 

[Malke]

I have Windows XP Pro. Yesterday, after I pressed the turn off puter
button, nothing happened. I tried it several times, with no result, yet
when I attempted to access IE or OE, I got the message that Windows was
shutting down and I could not access them. After half an hour, I pressed
the emergency button to restart, and then the puter did turn off normally.
What could have caused it not to do so the first time?

See this shutdown troubleshooter:
http://www.aumha.org/win5/a/shtdwnxp.htm

Naturally, you will also want to ensure that the computer is virus and
malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke

 

[Plato]

I have Windows XP Pro. Yesterday, after I pressed the turn off puter
button, nothing happened. I tried it several times, with no result, yet

Modern PCs require that you hold in the Power Button for 5 seconds to
turn the PC off.

 

[someone]

I'm sorry. I meant that I went to "start" > "Turn Off Computer," and then
pressed the Turn Off button on the screen. I never press the power button.