PST files missing information

[Niveau3_TLB]

Hi All,

A user had a web base application stop functionning on his laptop. I
narrowed the problem to the users profile but I couldn,t find the problem in
the profile so I copied it to another profile (using the tool in the
computers advanced properties). It took almost an houer, the profile is
5.4Gb in size. I deleted the faulty profile and recreated it. I then copied
back the faulty profile minus a few folders (from the non-working
application) to the users newly created profile and the application
reinstalled itself and now works.

The user lost acces to his PST files so I set them up again in Outlook. The
files are local. But the user now tells me that the stuff newer than
november 2006 is missing. My question is: is there a way to find the right
configuration in Outlook to reinstall the PST files ?

The only PST files on the users laptop are missing the recent files. What
would you do ?

 

[Brian Tillman]

The only PST files on the users laptop are missing the recent files.
What would you do ?

Restore from the most recent PST backup is what I'd do.

 

[JacquesT]

The files are local...no backup.

Restore from the most recent PST backup is what I'd do.

 

[Brian Tillman]

The files are local...no backup.

Since when does "local" mean "no backup"? How foolish.

 

[JacquesT]

if a backup is on the same machine it is pretty useless...especially on a
laptop that can be stolen, lost or easely taken away

 

[Brian Tillman]

if a backup is on the same machine it is pretty useless...especially
on a laptop that can be stolen, lost or easely taken away

That's why you put your backups on CDs, external drives, or flash drives.

 

[JacquesT]

Brian,

Thanks for your help!

That's why you put your backups on CDs, external drives, or flash drives.