PST file shows up twice in data file list

  • Thread starter Thread starter Chris Bailey
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Chris Bailey

I've got an odd (cosmetic?) situation with an Outlook 2003 system
(Windows XP Pro SP2 with all latest updates for both Windows and
Office). System is a Dell Latitude D610 with 1G RAM, and is otherwise
running fine (passes full spyware/virus sweep just fine).

The user has a .PST file named "mh-v3.PST", but it shows up in the
"Data File Management" section twice. It also shows as two different
trees. Both of these are identical; if you delete a message in tree #1
and then look in that same folder in tree #2, it's gone. So it's not an
*actual* duplicate file, but like an "echo" of the file showing up
twice. If I look in the "Data File Management" section, here's what I
see listed (the first is his auto-archive file, of course):

C:\Documents and Settings\matth\Local Settings\Application
Data\Microsoft\Outlook\mh-v3-archive-1.pst
C:\Documents and Settings\matth\Local Settings\Application
Data\Microsoft\Outlook\mh-v3.pst
C:\Documents and Settings\matth\Local Settings\Application
Data\Microsoft\Outlook\mh-v3.pst

Of those, the second one is marked "mail delivery location".

It seems pretty much just a cosmetic problem (no harm being done as far
as I can tell), but does anyone know how to fix this? It is kind of
annoying, and I'm wondering if it's indicitive of a problem I should
have fixed, like database corruption. Thanks!


Charles "Chris" Bailey
Saint Joseph MI
 
You didn't look before you posted. This question has been posted countless
times.
It is indicative of a corrupt profile, most likely because the information
store was not migrated the way Microsoft wants you to.
It is largely cosmetic.
You can fix it by creating a new profile from scratch and migrating data to
it the way Microsoft tells you to in the Outlook 2003 Help files.
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
 
Thanks for pointing me to the fix. But, I would say that I *did* in
fact skim the archives looking for solutions to this, but was unable to
find the "countless" posts you refer to. This isn't an easy-to-name
problem, like something tied to a specific error number. What do you
look for? The word "twice"? "two"? "data files"? Sorry, it's too
esoteric to track down easily... little surprise I didn't stumble upon
these past postings.

Regardless, thanks for the advice. I'll see if it works for me.
CHRIS
 
My search for "Duplicate PST" just returned 529 hits in this one group
alone.
 
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