PST Backup: Error Copying file

  • Thread starter Thread starter Marty
  • Start date Start date
M

Marty

Each time I try to backup Outlook 2000 files I get this message:

"Cannot copy mailbox: The process cannot access the file because another
process has locked a portion of the file."

Anybody have a clue how I can fix this problem
 
Not until you tell us how you are trying to back up the file.
You must make sure Outlook is closed completely before you try.
 
I am using the MS OUTLOOK addin backup utility. I have rebooted, made sure
OUTLOOK is not running in the background, closed WinFax Pro all to no avail.
 
I have never used that utility, nor would I. Did it ever work?
Just close Outlook completely and make a copy of your PST file using Windows
Explorer.
 
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