Proxy server, password save, & shortcut to IE missing

G

Guest

At work my pc access the Internet via its "proxy server" (which I am not
familiar and not so interested with for time being). It normally prompts me
for user name and password. I hesitate to save the password because I'm not
sure how to un-save it afterwards. Is it accomplished by clicking
Auto-complete, then 'clear password' button?

Second query is: if the password is forgotton, how is it retrieved? Do we
need the network administrator to reset it (generally, I mean of course)?

Third query: normally my XP machine has a way to fire up Internet Explorer
from "start -> program -> etc.". Now that is gone. And in the task bar I find
no IE short-cut neither. What has I done wrongly? How to re-instate it? (I
know most of the tricks around computer, for instance, creating short-cuts
and place them under different program folder).

Your help is much appreciated.
 
A

Altrüs

Hi,

Your questions are answered inline:

: At work my pc access the Internet via its "proxy server" (which I am not
: familiar and not so interested with for time being). It normally prompts me
: for user name and password. I hesitate to save the password because I'm not
: sure how to un-save it afterwards. Is it accomplished by clicking
: Auto-complete, then 'clear password' button?

Yes - that clears all stored passwords, and should include proxy passwords.

: Second query is: if the password is forgotton, how is it retrieved? Do we
: need the network administrator to reset it (generally, I mean of course)?

If you've forgotten the proxy password, then yes, you would have to see your
network administrator responsible for the proxy, or else go through whatever
infrastructure is in place to support the proxy.

: Third query: normally my XP machine has a way to fire up Internet Explorer
: from "start -> program -> etc.". Now that is gone. And in the task bar I find
: no IE short-cut neither. What has I done wrongly? How to re-instate it? (I
: know most of the tricks around computer, for instance, creating short-cuts
: and place them under different program folder).

Right click on the start bar, and click on 'Properties'.
Click on the Start menu tab.
Click on the Advanced Button. The directory tree for the start menu should
pop-up in the file explorer.
Double click on the "Programs" group (on the left side).
Click on "File", then "New", then "New shortcut".
Browse to the "Program Files" directory, and then look for the "Internet
Explorer" directory.
Click on the file, "iexplore.exe". and click on OK.
Continue through the shortcut wizzard to create the shortcut.
Once done, exit the file explorer.

This should create an Internet Explorer shortcut in your programs group in your
start menu.

:)

If you have any other questions or comments, don't hesitate to reply to this
thread,

Best regards,

Altrus
 
G

Guest

<quote>
Browse to the "Program Files" directory, and then look for the "Internet
Explorer" directory. Click on the file, "iexplore.exe". </quote>

I am aware of what you wrote and i know they work correctly for most MS os
versions. Actually I've done a file search of my C: drive for anything
starting with IE, before writing the question. It finds no IExplore.exe but
it finds like iedw.exe, ie4uinit, iexpress.exe, ieexec.exe. Is Internet
Explorer having a different exe filename for XP Pro?

thanks.
 
A

Altrüs

: I am aware of what you wrote and i know they work correctly for most MS os
: versions. Actually I've done a file search of my C: drive for anything
: starting with IE, before writing the question. It finds no IExplore.exe but
: it finds like iedw.exe, ie4uinit, iexpress.exe, ieexec.exe. Is Internet
: Explorer having a different exe filename for XP Pro?

Well. That is interesting. That would suggest the file has either been renamed,
or removed.

To eliminate one of the possibilities, please comfirm whether you have an
Internet Explorer directory within your Program files. If you do, can you
further confirm that whether it does, or does not, have an file with the
internet explorer icon (the one that looks like an blue e). If you do indeed
have such an icon, what happens when you click it?

==

To be clear - this section assumes you cannot run Internet Explorer at all.
If this is not true, then please post back with details or when or how you are
able to run IE prior to downloading these files.

In the event the above fails or does not apply, we're going to try to reinstall
internet explorer. Please visit the following site:

http://www.microsoft.com/downloads/...cb-5e5d-48f5-b02b-20b602228de6&DisplayLang=en

and follow the appropriate instructions to download the proper files. Then
proceed to do a full install of the aforementioned files.

Note - you're going to have to install these files on your computer to run
them. This may be a problem if you don't have a web browser installed. So, if
you do not have an alternate browser, try opening 'my computer', or another
folder, and then copy the URL in the address bar.

If the above doesn't work, please post back.

==

To recap:

In your reply post, please include the following details:
1) Whether you have an internet explorer folder within the program files group.
2) Whether any of the files within this folder 'look' like the Internet explorer
executable (blue e), and if so, what their file names are and whether they work
to launch IE.

And, assuming you are unable to get IE to work at all, proceed to:

3) Try to do a full install from the microsoft website via an alternate
browser or using an open folder as a browser.
4) Whether this works, or if not.

Alternatively, if you are able to get IE to work in some instances:

3) Please indicate under what circumstances IE will launch, and whether it
behaves appropriately under such conditions.

If you have any questions or comments, do not hesitate to ask,

Best regards,

Altrus



: <quote>
: Browse to the "Program Files" directory, and then look for the "Internet
: Explorer" directory. Click on the file, "iexplore.exe". </quote>
:
: I am aware of what you wrote and i know they work correctly for most MS os
: versions. Actually I've done a file search of my C: drive for anything
: starting with IE, before writing the question. It finds no IExplore.exe but
: it finds like iedw.exe, ie4uinit, iexpress.exe, ieexec.exe. Is Internet
: Explorer having a different exe filename for XP Pro?
:
: thanks.
:
: "Altrüs" wrote:
:
: > Hi,
: >
: > Your questions are answered inline:
: >
: > : At work my pc access the Internet via its "proxy server" (which I am not
: > : familiar and not so interested with for time being). It normally prompts
me
: > : for user name and password. I hesitate to save the password because I'm
not
: > : sure how to un-save it afterwards. Is it accomplished by clicking
: > : Auto-complete, then 'clear password' button?
: >
: > Yes - that clears all stored passwords, and should include proxy
passwords.
: >
: > : Second query is: if the password is forgotton, how is it retrieved? Do we
: > : need the network administrator to reset it (generally, I mean of course)?
: >
: > If you've forgotten the proxy password, then yes, you would have to see
your
: > network administrator responsible for the proxy, or else go through whatever
: > infrastructure is in place to support the proxy.
: >
: > : Third query: normally my XP machine has a way to fire up Internet Explorer
: > : from "start -> program -> etc.". Now that is gone. And in the task bar I
find
: > : no IE short-cut neither. What has I done wrongly? How to re-instate it? (I
: > : know most of the tricks around computer, for instance, creating short-cuts
: > : and place them under different program folder).
: >
: > Right click on the start bar, and click on 'Properties'.
: > Click on the Start menu tab.
: > Click on the Advanced Button. The directory tree for the start menu should
: > pop-up in the file explorer.
: > Double click on the "Programs" group (on the left side).
: > Click on "File", then "New", then "New shortcut".
: > Browse to the "Program Files" directory, and then look for the "Internet
: > Explorer" directory.
: > Click on the file, "iexplore.exe". and click on OK.
: > Continue through the shortcut wizzard to create the shortcut.
: > Once done, exit the file explorer.
: >
: > This should create an Internet Explorer shortcut in your programs group in
your
: > start menu.
: >
: > :)
: >
: > If you have any other questions or comments, don't hesitate to reply to this
: > thread,
: >
: > Best regards,
: >
: > Altrus
: >
: >
: >
 
A

Altrüs

Hi,

To be honest, I'm not exactly sure what could cause this. It may be the SP2
caused IE to be deemed an essential system file, which caused the cascade of
other problems...

However, this is just a speculative guess. Like I said - I'm not exactly sure.

Regards,

Altrus



: Altrüs: I know IExplore.exe is there. This is because I could start IE
: without the short-cut in many ways:
: 1) I open the "my favorite" folder and click on the favorite link, or
: 2) I could double-click an HTML file I create, that normally fires up IE if
: it is there, or
: 3) I logon as local administrator (normally at work I log on as a domain
: user), the start function shows Internet Explorer).
:
: What had confused me that Iexplore.exe seems not there was because
: iexplore.exe is now a protected system file in my notebook. When it is a
: protected system file, normally it does not show up when I use the file find
: function. If I turn off the "hide protected system file" under tools, folder
: options, the exe did show up. So this explains why I failed finding it.
:
: But what I still couldn't understand are:
: 1) I am quite sure the IExplore icon was at the desktop before a few days
: ago. I didn't delete it. The icon suddenly disappears, why.
:
: 2) Normally iexplore.exe isn't a hidden file and make it a operating system
: file, based on my experience. Who changes the file attribute of iexplore.exe
: to hidden? I know it isn't me. I noticed unless I un-tick the "hide
: operating system files" checkbox, IExplore.exe never appears.
:
: 3) I am quite sure the IE little icon used to appear in the task bar for
: quick start (on the left hand side of the task bar and next to the Start
: button), now it is gone for unknown reasons.
:
: Who has a clue to explain the unknown. BTW, I already know how to create the
: required short-cut to IE, or how to make it appear in the start ->program
: selection, no worries.
:
: Thank for your interest to discuss.
:
: "Altrüs" wrote:
:
: > : I am aware of what you wrote and i know they work correctly for most MS os
: > : versions. Actually I've done a file search of my C: drive for anything
: > : starting with IE, before writing the question. It finds no IExplore.exe
but
: > : it finds like iedw.exe, ie4uinit, iexpress.exe, ieexec.exe. Is Internet
: > : Explorer having a different exe filename for XP Pro?
: >
: > Well. That is interesting. That would suggest the file has either been
renamed,
: > or removed.
: >
: > To eliminate one of the possibilities, please comfirm whether you have an
: > Internet Explorer directory within your Program files. If you do, can you
: > further confirm that whether it does, or does not, have an file with the
: > internet explorer icon (the one that looks like an blue e). If you do indeed
: > have such an icon, what happens when you click it?
: >
: > ==
: >
: > To be clear - this section assumes you cannot run Internet Explorer at
all.
: > If this is not true, then please post back with details or when or how you
are
: > able to run IE prior to downloading these files.
: >
: > In the event the above fails or does not apply, we're going to try to
reinstall
: > internet explorer. Please visit the following site:
: >
: >
http://www.microsoft.com/downloads/...cb-5e5d-48f5-b02b-20b602228de6&DisplayLang=en
: >
: > and follow the appropriate instructions to download the proper files. Then
: > proceed to do a full install of the aforementioned files.
: >
: > Note - you're going to have to install these files on your computer to
run
: > them. This may be a problem if you don't have a web browser installed. So,
if
: > you do not have an alternate browser, try opening 'my computer', or another
: > folder, and then copy the URL in the address bar.
: >
: > If the above doesn't work, please post back.
: >
: > ==
: >
: > To recap:
: >
: > In your reply post, please include the following details:
: > 1) Whether you have an internet explorer folder within the program files
group.
: > 2) Whether any of the files within this folder 'look' like the Internet
explorer
: > executable (blue e), and if so, what their file names are and whether they
work
: > to launch IE.
: >
: > And, assuming you are unable to get IE to work at all, proceed to:
: >
: > 3) Try to do a full install from the microsoft website via an alternate
: > browser or using an open folder as a browser.
: > 4) Whether this works, or if not.
: >
: > Alternatively, if you are able to get IE to work in some instances:
: >
: > 3) Please indicate under what circumstances IE will launch, and whether
it
: > behaves appropriately under such conditions.
: >
: > If you have any questions or comments, do not hesitate to ask,
: >
: > Best regards,
: >
: > Altrus
: >
: >
: >
: > : > : <quote>
: > : Browse to the "Program Files" directory, and then look for the "Internet
: > : Explorer" directory. Click on the file, "iexplore.exe". </quote>
: > :
: > : I am aware of what you wrote and i know they work correctly for most MS os
: > : versions. Actually I've done a file search of my C: drive for anything
: > : starting with IE, before writing the question. It finds no IExplore.exe
but
: > : it finds like iedw.exe, ie4uinit, iexpress.exe, ieexec.exe. Is Internet
: > : Explorer having a different exe filename for XP Pro?
: > :
: > : thanks.
: > :
: > : "Altrüs" wrote:
: > :
: > : > Hi,
: > : >
: > : > Your questions are answered inline:
: > : >
: > : > : At work my pc access the Internet via its "proxy server" (which I am
not
: > : > : familiar and not so interested with for time being). It normally
prompts
: > me
: > : > : for user name and password. I hesitate to save the password because
I'm
: > not
: > : > : sure how to un-save it afterwards. Is it accomplished by clicking
: > : > : Auto-complete, then 'clear password' button?
: > : >
: > : > Yes - that clears all stored passwords, and should include proxy
: > passwords.
: > : >
: > : > : Second query is: if the password is forgotton, how is it retrieved? Do
we
: > : > : need the network administrator to reset it (generally, I mean of
course)?
: > : >
: > : > If you've forgotten the proxy password, then yes, you would have to
see
: > your
: > : > network administrator responsible for the proxy, or else go through
whatever
: > : > infrastructure is in place to support the proxy.
: > : >
: > : > : Third query: normally my XP machine has a way to fire up Internet
Explorer
: > : > : from "start -> program -> etc.". Now that is gone. And in the task bar
I
: > find
: > : > : no IE short-cut neither. What has I done wrongly? How to re-instate
it? (I
: > : > : know most of the tricks around computer, for instance, creating
short-cuts
: > : > : and place them under different program folder).
: > : >
: > : > Right click on the start bar, and click on 'Properties'.
: > : > Click on the Start menu tab.
: > : > Click on the Advanced Button. The directory tree for the start menu
should
: > : > pop-up in the file explorer.
: > : > Double click on the "Programs" group (on the left side).
: > : > Click on "File", then "New", then "New shortcut".
: > : > Browse to the "Program Files" directory, and then look for the "Internet
: > : > Explorer" directory.
: > : > Click on the file, "iexplore.exe". and click on OK.
: > : > Continue through the shortcut wizzard to create the shortcut.
: > : > Once done, exit the file explorer.
: > : >
: > : > This should create an Internet Explorer shortcut in your programs group
in
: > your
: > : > start menu.
: > : >
: > : > :)
: > : >
: > : > If you have any other questions or comments, don't hesitate to reply to
this
: > : > thread,
: > : >
: > : > Best regards,
: > : >
: > : > Altrus
: > : >
: > : >
: > : >
: >
: >
: >
 
R

Robert Aldwinckle

But what I still couldn't understand are:
1) I am quite sure the IExplore icon was at the desktop before a few days
ago. I didn't delete it. The icon suddenly disappears, why.

One common explanation is that a user tries to "uninstall" IE
from XP using Add/Remove Programs Windows Components
without realizing that all that does is remove the icons from the
Desktop, Start menu, and Taskbar Quick Launch tray. ;)
 

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