Program Will Not Run Unless The "Run As" is Used

[Zoey]

Hi All,

I have an end user who has WindowsXP Pro SP3. He purchased a document
camera, "AverMedia CP150 model". He installed the software while logged on
as the local Administrator account. The program will not run, unless you
right click on the program icons executable and then choose the "Run As" and
choose the local Administrator account. I've checked to make sure the
program was added to the Firewall Exception list (it was by default anyway).
I want him to be able to open this program while he is logged on as himself
to the domain. When he logs onto the domain, even though he is an
administrator, he still has to do the "run as" function to get this working.

Any suggestions?

Thanks,
Zoey

 

[VanguardLH]

Hi All,

I have an end user who has WindowsXP Pro SP3. He purchased a document
camera, "AverMedia CP150 model". He installed the software while logged on
as the local Administrator account. The program will not run, unless you
right click on the program icons executable and then choose the "Run As" and
choose the local Administrator account. I've checked to make sure the
program was added to the Firewall Exception list (it was by default anyway).
I want him to be able to open this program while he is logged on as himself
to the domain. When he logs onto the domain, even though he is an
administrator, he still has to do the "run as" function to get this working.

Any suggestions?

Thanks,
Zoey

That means during the installation that the user did not choose "Allow
access by all users", or a similarly titled option. The application was
installed for use by just that user. Of course, it may be that the
software will refuse to run under a limited account.

If he installed the software while logged on under a *local* admin-level
account, it is a *different* account than his domain login. Users might
be local admins which is nothing to do with their domain logins. Users
could be admins for only their host when logged in under a domain but
that group for workstation domains may not have full admin rights (i.e.,
users logging on a domain as an admin are probably limited admins since
it may not be possible to restrict admin rights for a domain user to a
specific host, especially due to roaming profiles). So you'll have to
differentiate between the local admin account and the domain admin
account under which the user installed the software. A local admin
account is not the same as a domain admin account.

 

[Zoey]

Problem solved. It turned out to be the software we downloaded was not
compatible with the Windows Tablet PC. I had to download the software again,
and i'm not getting prompted now.

THanks for the reply