Program trying to access Contacts

[Arthur Broadhurst]

I did a clean install of WinXP and OfficeXP. I use
Incredimail for Outlook and Spam Daemon for Outlook and
have never had a problem with them. I also did an Office
Update this morning. Now whenever I click "new" message,
I got a window that says "a program is trying to access
the contacts folder" and suggests it may be a virus and
gives me an option to permit access but only for 1 to 5
minutes, as a select. What is causing this problem and
how do I get rid of it? [I have Norton AV and Zonealarm
installed, and they have never caused this problem.]

 

[Brian Tillman]

I did a clean install of WinXP and OfficeXP. I use
Incredimail for Outlook and Spam Daemon for Outlook and
have never had a problem with them. I also did an Office
Update this morning. Now whenever I click "new" message,
I got a window that says "a program is trying to access
the contacts folder" and suggests it may be a virus and
gives me an option to permit access but only for 1 to 5
minutes, as a select. What is causing this problem and
how do I get rid of it? [I have Norton AV and Zonealarm
installed, and they have never caused this problem.]

http://www.slipstick.com/outlook/ol2002sp3.htm#problems

 

[Keith Richmond]

I did a clean install of WinXP and OfficeXP. I use
Incredimail for Outlook and Spam Daemon for Outlook and
have never had a problem with them. I also did an Office
Update this morning. Now whenever I click "new" message,
I got a window that says "a program is trying to access
the contacts folder" and suggests it may be a virus and
gives me an option to permit access but only for 1 to 5
minutes, as a select. What is causing this problem and
how do I get rid of it? [I have Norton AV and Zonealarm
installed, and they have never caused this problem.]

The problem is with Office XP service pack 3. If you go back to
service pack 2, it should resolve that issue, but then of course you
re-open the vulnerabilities that SP3 is intended to address.

I note that another spam filter software (Cloudmark SpamNet) had the
same issue, and has released an upgrade that addresses this so perhaps
Spam Daemon for Outlook has done so as well. If not, hopefully they
will soon.

Hope that helps.

Keith R,

 

[Keith Richmond]

I did a clean install of WinXP and OfficeXP. I use
Incredimail for Outlook and Spam Daemon for Outlook and
have never had a problem with them. I also did an Office
Update this morning. Now whenever I click "new" message,
I got a window that says "a program is trying to access
the contacts folder" and suggests it may be a virus and
gives me an option to permit access but only for 1 to 5
minutes, as a select. What is causing this problem and
how do I get rid of it? [I have Norton AV and Zonealarm
installed, and they have never caused this problem.]

I forgot to mention something in my previous post. Upgrading to
Office 2003 also fixes the issue. IN Office XP SP3, items such as COM
add-ins, VBA, and published forms are not trusted as they are in
version 2003.

For a cheaper solution, you may also want automate the Yes answer,
although that has its own security implications as well. If you want
to give it a try, go to:

http://www.express-soft.com/mailmate/clickyes.html

Hope that all helps.

Best wishes,

Keith R

 

[Keith Richmond]

I did a clean install of WinXP and OfficeXP. I use
Incredimail for Outlook and Spam Daemon for Outlook and
have never had a problem with them. I also did an Office
Update this morning. Now whenever I click "new" message,
I got a window that says "a program is trying to access
the contacts folder" and suggests it may be a virus and
gives me an option to permit access but only for 1 to 5
minutes, as a select. What is causing this problem and
how do I get rid of it? [I have Norton AV and Zonealarm
installed, and they have never caused this problem.]

OK, here I go again. Boy I should really do more homework before posting.

IncrediMail has an upgrade that addresses your problem. Go to:

http://www.incredimail.com/download.asp?type=setup&setupid=4&filename=IMOLSetup.exe

Good luck.

Keith R