Program Installation Issue

[Guest]

I am doing a clean install of Windows XP and all other programs. Partitioned
& formatted drive and instilled XP SP2, did all updates from MS. AV is
turned off.

Everything seems to be ok, however, when I attempt to install Photoshop 7, I
double click on "setup.exe". The hourglass comes up momentarily, but then
nothing happens. When I bring up Task Manager, "setup.exe", it is listed as
one of the running processes.

I tried the Adobe CD on another computer & it loads without issue, so I
don't believe that's the problem. Seems to be a Windows issue not Photoshop.

Any thoughts as to how to correct?

Thanks,

 

[GHalleck]

I am doing a clean install of Windows XP and all other programs. Partitioned
& formatted drive and instilled XP SP2, did all updates from MS. AV is
turned off.

Everything seems to be ok, however, when I attempt to install Photoshop 7, I
double click on "setup.exe". The hourglass comes up momentarily, but then
nothing happens. When I bring up Task Manager, "setup.exe", it is listed as
one of the running processes.

I tried the Adobe CD on another computer & it loads without issue, so I
don't believe that's the problem. Seems to be a Windows issue not Photoshop.

Any thoughts as to how to correct?

Thanks,

The problem could also be a CD drive issue since this one
might not happen to like this particular Photoshop 7 disc.
Try copying the disc to the hard drive and the the install
setup from its HD location.

 

[Guest]

Thanks for the suggestion, however, it still doesn't work. Any other ideas?

 

[GHalleck]

Thanks for the suggestion, however, it still doesn't work. Any other ideas?

Standard trick since computers do get bogged down with
unflushed memory items, especially from poorly-written
setup programs. Turn off computer and reboot. Now try
the Photoshop 7 installation. And IIRC, Photoshop 7 is
pretty bulky with plenty of overlays and sub-programs,
and it is intrinsically tricky to install.

 

[Guest]

Sorry I left that out. I did reboot....many times.