Program has stopped working

[MikeB]

My Sony camera software includes a utility PMB Launcher. Ever since I
installed Vista and upgraded to the Vista versions of the software,
this utility has a problem. WHenever I click on the icon, almost
immediately Windows Vista puts up a message box that says "PMB
Launcher has stopped working. Vista is checking for a solution to your
problem."

A few seconds later this is replaced by another box that says "PMB
Launcher has stopped working.. A problem caused the program to stop
working correctly. Windows will close the program and notify you if a
solution is available." The only option is to close the program.
Nowhere can I find out what exactly is the problem and there is
nothing on the Sony website that indicates other users have this
probem. THis is getting to be problematic as my camera is filling up
and I can't offload my pictures.

How can I find out what might be the problem? Perhaps it is is simple
as me having an incorrect path to the pictures folder or something,
but I can't find out.

Thanks.

 

[Leroy]

Since your issue appears to be related to Sony's software, contact Sony
Support and request troubleshooting assistance:
http://esupport.sony.com/

 

[MikeB]

Since your issue appears to be related to Sony's software, contact Sony
Support and request troubleshooting assistance:http://esupport.sony.com/

I would do this if I could find an error code or message, but there is
no indication from the Vista pop-up what the error might be. That's
what is so difficult in this situation.

 

[MikeB]

You could try uninstalling the software and then re-installing it as Administrator.
Right-click the set-up exe and Run as Administrator.

I am th eonly user on this computer. I am the admin and I installed it
under my userid. Will it make a difference if I install it as you
suggest? Is this yet another Vista quirk?