Program Access Alert

[Guest]

Whenever I login to my account I get an alert popping up asking if Logitech
Setpoint has permission to run. How can I get rid of this popup and always
allow the program to run?

 

[Kerry Brown]

Whenever I login to my account I get an alert popping up asking if
Logitech
Setpoint has permission to run. How can I get rid of this popup and always
allow the program to run?

It sounds like the program is not compatible with Vista. Your first step
should be to contact Logitech to see if they have a Vista compatible
version.

 

[Guest]

No, the program runs perfectly well - it is a problem with the User Account
Control popup.

 

[Kerry Brown]

No, the program runs perfectly well - it is a problem with the User
Account
Control popup.

That means it is not programmed correctly for Vista. It is modifying a
registry location or a file in a location that is not accessible by a
standard user. This causes UAC to throw up the prompt.

 

[retroman]

That means it is not programmed correctly for Vista.

Kerry,

I'm not convinced that Vista itself is infallible in this area. I'm seeing
applications that should run at startup get blocked. I have a new Home Basic system.
On it, Microsoft's Intellipoint 6.1 mouse software for x86 Vista (February 2007) is
blocked at startup every time. You might give that one a try and see what happens
when Ipoint.exe tries to load on startup:

http://www.microsoft.com/downloads/...62-4873-406a-bbbe-c587d35a53bf&DisplayLang=en

We're in trouble if even MS can't get this right.

Regards,

Doug M. in NJ

 

[Jane C]

Blocked startup applications are getting blocked by Windows Defender. Any
program that requires Administrator priveleges is blocked on startup, and
you have to explicitly allow it each time.

 

[Kerry Brown]

Kerry,

I'm not convinced that Vista itself is infallible in this area. I'm
seeing
applications that should run at startup get blocked. I have a new Home
Basic system.
On it, Microsoft's Intellipoint 6.1 mouse software for x86 Vista (February
2007) is
blocked at startup every time. You might give that one a try and see what
happens
when Ipoint.exe tries to load on startup:

http://www.microsoft.com/downloads/...62-4873-406a-bbbe-c587d35a53bf&DisplayLang=en

We're in trouble if even MS can't get this right.

I'm using Intellipoint 6.10.155.0 which loads ipoint.exe (version
6.10.157.0). It's not blocked on startup. You may need an update. As JaneC
says it's a combination of things that causes programs to be blocked.
Defender and UAC may both be involved depending on the program and what it's
trying to do. With Defender, again depending on the program, you may be able
to enable it. If it's UAC then you can't unless you turn UAC off which is
not recommended.

 

[Guest]

I have downloaded the Vista compatable version of Logitech SetPoint but the
alert is still coming up. I am not willing to have to allow this program to
run everytime, as it takes about 10 seconds for the popup to come up (and in
those 10 seconds I cannot open any applications).

Is there no where I can allow this program to automatically run without
permission?

 

[retroman]

I'm using Intellipoint 6.10.155.0 which loads ipoint.exe (version
6.10.157.0).

Many thanks to you and to JaneC for responding. However, I am using that version,
dated 5 Feb 2007.

Defender and UAC may both be involved depending on the program and what it's
trying to do. With Defender, again depending on the program, you may be able
to enable it. If it's UAC then you can't unless you turn UAC off which is
not recommended.

It's definitely the UAC blocker, not Defender. Both Defender and UAC are set to "Run
as Administrator" for Ipoint.exe, and I am logged in as administrator. Looking at
the file properties for Ipoint.exe, it appears that I have full control. I've tried
reinstalling Ipoint, with no change.

It's good to know that some people can load Ipoint on startup without a problem. The
curious thing is that loading or not loading Ipoint does not seem to affect the mouse
behavior at all. All my mousing preferences load anyway. So, at this point I'm just
going to disable Ipoint from attempting to load. I see no side effects from doing so
and it's not worth more of anyone's time to track down the cause.

Thanks again,
Doug in NJ
www.xpertss.com

 

[Kerry Brown]

You should take up the issue with Logitech support. If it's UAC causing the
problem the software is not truly compatible with Vista. Can you post the
exact text of the message in the popup?

 

[Ronnie Vernon MVP]

retroman

I have been doing some testing on this issue.

Can you tell me where the programs(s) are starting from.

Go to Start and type msconfig and click msconfig.exe in the resulting
Programs.

Click the Start Up Tab. You will see all of the programs that are configured
to start up at boot.

Locate the program that is causing the problem and let me know where it is
starting from. You may need to expand the Location Column to see the entire
path.

Post back to this thread with the results.

 

[Ronnie Vernon MVP]

BigMoosey

I have been doing some testing on this issue.

Can you tell me where the programs(s) are starting from.

Go to Start and type msconfig and click msconfig.exe in the resulting
Programs.

Click the Start Up Tab. You will see all of the programs that are configured
to start up at boot.

Locate the program that is causing the problem and let me know where it is
starting from. You may need to expand the Location Column to see the entire
path.

Post back to this thread with the results.

 

[retroman]

Can you tell me where the programs(s) are starting from.

C:\Program Files\Microsoft IntelliPoint\ipoint.exe

Ronnie, thanks for your interest. As I recall, the Intellipoint installer does not
allow the user to specify the installation folder.

Doug M. in NJ

 

[Ronnie Vernon MVP]

Hi Doug

Sorry you misunderstood. I need to know where the program is being called
from when the computer is booted. It will either be starting from a registry
location or from the All Programs/Start Up folder.

Follow the steps in my message to determine this.


"Go to Start and type msconfig and click msconfig.exe in the resulting
Programs.

Click the Start Up Tab. You will see all of the programs that are configured
to start up at boot.

Locate the program that is causing the problem and let me know where it is
starting from. You may need to expand the Location Column to see the entire
path."

 

[retroman]

OK, Ronnie, I misunderstood. The key is:

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Doug in NJ

 

[Ronnie Vernon MVP]

Doug

Rats! OK, well that blew my idea out of the water.

That location in the registry is exactly where that program should be.

I have been able to solve some of these program start up issues when the
start up was located in the HKLM hive of the registry.

I'll keep working on this.

 

[Kerry Brown]

I'm interested in your solution. Ipoint.exe runs from HKLM on my computer
with no problems. I do have another program for the synaptics touch pad that
does have to be authorised at every boot that I would like to solve. It also
runs from HKLM.

 

[Jimmy Brush]

Hello,

If you ran as an administrative user you could use the task scheduler,
Kerry; however, I am not aware of any way to automatically start a program
with admin permission inside a standard user account.


--
- JB
Microsoft MVP - Windows Shell/User

Windows Vista Support Faq
http://www.jimmah.com/vista/

 

[Guest]

It is coming from
C:\PROGRA~1\Loigtech\Setpoint\setpoint.exe

 

[Ronnie Vernon MVP]

Hi Kerry

In my testing, I have found that some start up programs that prompt for
elevation (like IPoint) and that have their source as HKLM/Run can be
'fixed' by changing the source to HKCU/Run. I have also seen programs work
by deleting the source from the registry and placing a shortcut for the
program in the users common start up folder.

The problem is that there is no consistency? IPoint is a good example. Why
does it place the start up source in HKCU/Run and work without elevation on
some systems and HKLM/Run and prompt for elevation on others, and place the
source at different locations, during installation? Regardless of where it
is placed, why does it prompt for elevation on some systems, and not prompt
on others when the start up source is the same?

I use a clipboard program that archives everything that is copied to the
clipboard. It runs from a shortcut in the Start Up folder. This program has
not been updated in at least 6 years, and it works perfectly with Vista. It
is installed in Program Files, all of the data and configuration files are
placed in the virtual store folder and it does not ask for elevation, at any
time.

As Jimmy said, there is no way to give the program admin privileges prior to
starting.

If none of these fixes work, I usually recommend that the user place a
shortcut to the program in a handy location and start as soon as the boot is
finished. As of now, there is no solution that I have found, it's strictly a
hit or miss proposition.

Let me know what you find on your system.