Profiles not updating

[ewallig]

Hi all, another stumper. We've been using Roaming Profiles
for over a year (W2K SP4 domain). Now it appears that the
user's profiles are not being updated when they log off.
When a user logs off, the "Saving Your Settings" box is
displayed for about a minute, then the default desktop
shows up. When the user logs in to a different computer,
no updated profile - no error, no nothing.

Any ideas? Thanks

 

[ewallig]

OK, some additional info - upon enabling Userenv logging,
I noticing that one of the registry hives is not unloading
(S-1-5-21-2025429265-308236825-682003330-1165_Classes).

Does anyone know what this is and what I might be able to
do about it?

Thanks

 

[John Thow]

Hi all, another stumper. We've been using Roaming Profiles
for over a year (W2K SP4 domain). Now it appears that the
user's profiles are not being updated when they log off.
When a user logs off, the "Saving Your Settings" box is
displayed for about a minute, then the default desktop
shows up. When the user logs in to a different computer,
no updated profile - no error, no nothing.

Any ideas? Thanks

Looks like you've got the same problem as I have. After installing SP4, W2K
takes ages to shutdown and there is an error recorded in the (Application)
Event Log:-

Source: Userenv
Category: None
Event ID: 1000
User: NT Authority/system
Details:

Windows cannot unload your registry class file. If you have a roaming
profile, your settings are not replicated. Contact your administrator.

DETAIL Access is denied. , Build number ((2195)).

The M$ KB references all relate to earlier versions and tell you to install
the latest SP..... There was a hotfix for SP3, but it won't run if SP4 is
installed.

There's a get round for the slow shutdown, but that won't help with the
profiles. <Sigh>


--
John Thow
an optimist is a guy/ that has never had/ much experience -
certain maxims of archie; Don Marquis.

To e-mail me, replace the DOTs in the Reply-To: address with dots!

 

[ewallig]

-----Original Message-----


Looks like you've got the same problem as I have. After installing SP4, W2K
takes ages to shutdown and there is an error recorded in the (Application)
Event Log:-

Source: Userenv
Category: None
Event ID: 1000
User: NT Authority/system
Details:

Windows cannot unload your registry class file. If you have a roaming
profile, your settings are not replicated. Contact your administrator.

DETAIL Access is denied. , Build number ((2195)).

The M$ KB references all relate to earlier versions and tell you to install
the latest SP..... There was a hotfix for SP3, but it won't run if SP4 is
installed.

There's a get round for the slow shutdown, but that won't help with the
profiles. <Sigh>


--
John Thow
an optimist is a guy/ that has never had/ much experience -
certain maxims of archie; Don Marquis.

To e-mail me, replace the DOTs in the Reply-To: address with dots!
.

Yup, that's what I'm getting as well - I can see that one
of the registry hives is not unloading at logoff, which
is causing the delayed shutdown and the profile problem,
but I'm not sure what is causing that problem (we run
both W2K logo software and some non-logo/legacy stuff,
including VNC).

I am following up on a couple of possible options,
including adding a registry key that forces the unload of
any dll that is not currently being used. If you figure
something out, please email me at
(e-mail address removed). If you want, send me your
email and I'll let you know if I get the problem resolved.

Thanks...just another squirrely W2K issue