Profile with multiple account types

[Guest]

Hello,

We are using Outlook 2003. I have a profile that currently has 3 POP/SMTP
accounts. We are switching over to Exchange for our e-mail server. So I have
added an Exchange Server account to the profile. I am noticing that when I do
this, the e-mail that is sent to the Exchange Server (Exchange Server 2003)
account ends up going to the Inbox of the Personal Folders. The "Deliver new
e-mail to the following location" is set to Personal Folders.

The part where I am a little confused is I thought that Exchange Server
should leave the e-mails centralized onto the server and not remove e-mails
until they are deleted. I understand I can either set the Deliver new e-mail
to the following location to the Mailbox on the server, but this also affects
all other accounts as well. Or I could set up a rule to move the e-mail. This
all seems a bit clumsy. Thus I have some questions, since it would seem that
maybe there is a better way of doing it or my configuration is off?

So the questions I have are:

-Is there a way to define where mail is delivered on a per account basis
rather than the Deliver new e-mail to the following location? Or is creating
a rule the only way.

-When I have Personal Folders set up for the deliver for incoming messages,
why are the e-mails coming from Exchange Server removed from server? Is it
literally doing a download and then a "delete" on the server? How do I keep
them on the server. The same would go to e-mails that I have sent using the
Exchange Server account. I would ideally like them to go onto the Exchange
Server sent-items in the user's mailbox.

-Are there any recommended configurations or strategies when having a
profile that contains both POP/SMTP accounts and Exchange Server accounts?
The goal of the Exchange Server account would be to keep all e-mails/sent
e-mails on the server, so users can access it from the laptop when they are
on the road as well as their desktops in the office.

-How do I edit the rules I have set up on the server?

I hope this e-mail wasn't too confusing.

Thanks!

Ben

 

[Vince Averello [MVP-Outlook]]

You only get one delivery location per MAPI profile. In your case I'd set it
to the Exchange mailbox then use the Rules Wizard (on the Tools menu) to
move items from other accounts to a PST.

 

[Sue Mosher [MVP-Outlook]]

In Tools | E-mail Accounts, set your Exchange mailbox as the default delivery location and Outlook will stop delivering to your .pst file. You could then use a run to put mail from the POP account into the .pst Inbox folder. (There's no easy way to do the same thing with the POP account's sent messages.)

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers