Product key wont work

[baukerman]

When I enter my product key it wont work. I know it is correct - got it off
the label on my HP computer. Purchased it new with windows vista home
premium & office 2007.

Any suggestions or help would be greatly appreciated

 

[Melody]

I have the same problem. Says it doesn't recognize "5's" and won't let me
put it in. --
Snicker''''s Mom

 

[Suzanne S. Barnhill]

The label on your computer is for Windows Vista, not for Office, and, unless
you explicitly paid a good bit extra for it, Office 2007 is probably the
trial version, anyway.

 

[baukerman]

Mine doesn't have any 5's in it. But I did play with mine one night and it
would'nt recognize 5,e,a,s,l,u,i,o,z,n,1,0

 

[Melody]

This is the product key off of my disks for Office 2007. Not my Windows
product key. I have doubled checked it twice, and it still will not allow me
to put it in. I paid extra for the Office 2007 when I got my computer, but I
still had to activate it with the key. It allowed me to do it then. I
wanted to purchase Publisher, since I only have a trial, and it told me to
insert the product key for my Office. It would not allow me.

 

[baukerman]

Here is the product code for my office 2007 - 6p4jgh7m4q8by2bvfqg8g88fp
also my windows product id is 89578-oem-7332157-00061 any help you
can give will be appreciated

 

[baukerman]

I did pay extra for mine, and the program came pre-installed from HP so
dont even have any discs. I just delayed entering the product key -now it
wont accept it -

 

[Suzanne S. Barnhill]

You should not ever post such information online. I'm surprised, though,
that the letters appear to be lowercase since product keys usually use
uppercase letters. I don't know whether the ID is case-sensitive or not,
but, if it is, that could be part of the problem.

 

[Suzanne S. Barnhill]

Even for preinstalled software you should have been supplied the disks.
Contact HP and demand them.

 

[Suzanne S. Barnhill]

See "How to Obtain a New Product Key for Office Program Setup"
http://support.microsoft.com/?kbid=823570

 

[Doug Robbins - Word MVP]

It is not case sensitive, or more correctly, the installation program
automatically changes lower case letters into upper case.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[Suzanne S. Barnhill]

Thanks for the clarification, Doug.