Product Key Problems

[Guest]

Hello--

Summary: Old computer died in June of 2006. Bought new computer July 2006,
along with MSOffice Student and Teacher edition 2003. Unfortunately, I was
called out of town and so the store I bought everything from promised to
install MSOffice and get everything going as a "free customer service". They
failed to inform me that I had to "activate" everything when I returned for
the computer.

I'm a student at ITT Tech, and I'm going to need my PowerPoint program.
Unfortunately, it tells me that my "trial version" expired August 31, and
when I try to "convert" to the full package deal, it refuses to accept my
product key code, telling me it isn't valid. I KNOW my MSOffice is
registered; I went through the registration wizard.

Is there anything I can do to fix this other than uninstall/reinstall? For
some reason, I get the feeling that if I uninstall MSOffice, I'll never get
it back, and I cannot afford to purchase another one.

Any help is appreciated.

 

[Guest]

Hello,

Do you still have the software CDs? Is the store you bought everthing from
still in business?

Doug

 

[Steve Rindsberg]

Hello--

Summary: Old computer died in June of 2006. Bought new computer July 2006,
along with MSOffice Student and Teacher edition 2003. Unfortunately, I was
called out of town and so the store I bought everything from promised to
install MSOffice and get everything going as a "free customer service". They
failed to inform me that I had to "activate" everything when I returned for
the computer.

I'm a student at ITT Tech, and I'm going to need my PowerPoint program.
Unfortunately, it tells me that my "trial version" expired August 31, and
when I try to "convert" to the full package deal, it refuses to accept my
product key code, telling me it isn't valid. I KNOW my MSOffice is
registered; I went through the registration wizard.

Is there anything I can do to fix this other than uninstall/reinstall? For
some reason, I get the feeling that if I uninstall MSOffice, I'll never get
it back, and I cannot afford to purchase another one.

Did you get an installation CD when you purchased Student and Teacher Edition?
If not, I'd think the dealer hasn't played fair with you.