If the key was missing from the purchased package, then
you should take the package back to the reseller where
you originally bought the software. They should be able
to help you.
If the software came with your computer when you
purchased it, then either the store you purchased the
computer or the Computer manufacturer should be able to
help you out.
Best of luck,
Kathy Prince
Microsoft Support lifecycle
Program Manager
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.